Front Office Associate

23 hours ago

Quezon City, National Capital Region, Philippines ALU Hotel Cubao Full time ₱150,000 - ₱250,000 per year

Company Description

ALU Hotel Cubao is a well-located, budget-friendly gem nestled in the heart of Cubao, Quezon City. Our cozy, well-appointed rooms come complete with comfortable beds, efficient air conditioning, handy amenities, and elevator access. We aim to provide a relaxing escape from the busy metropolis, offering clean and tidy interiors that deliver comfort and value without breaking the bank.

Role Description

This is a full-time, on-site role for a Front Office Associate located in Quezon City. The Front Office Associate will be responsible for performing receptionist duties, managing phone etiquette, assisting with check-ins, and providing exceptional customer service. Daily tasks include answering phone calls, greeting and assisting guests, managing reservations, and handling any guest inquiries or issues promptly and professionally.

Qualifications

  • Excellent Phone Etiquette and Communication skills
  • Experience in performing Receptionist Duties and Check-in procedures
  • Strong Customer Service skills, with the ability to provide a welcoming and helpful experience to all guests
  • Relevant experience in the hospitality industry is preferred
  • High school diploma or equivalent qualification
  • Proficiency in using office equipment and reservation systems

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