Customer Success Manager

2 days ago

Cagayan de Oro, Northern Mindanao, Philippines ActiveSystems Software Inc Full time ₱140,000 - ₱200,000 per year

HIRING | Client Onboarding Specialist / Customer Success Manager

QUALIFICATIONS

  • Bachelor's Degree with Business or Accounting related courses
  • Provide exceptional customer service and support
  • Respond to customer inquiries and resolve issues promptly
  • Handle customer complaints and escalate issues when necessary
  • Team player and can collaborate with different type of people to ensure solutions
  • Teachable

RESPONSIBILITIES

  • Conduct software training sessions for clients
  • Troubleshoot and resolve customer inquiries and issues
  • Proactively engage with customers to understand their needs
  • Offer appropriate solutions and alternatives to meet customer needs

BENEFITS

  • Basic pay + Commission
  • Mandatory Statutory Benefits + HMO
  • Statutory Incentive Leave + Paid-Time-Off
  • Opportunity to travel
  • Promotions (with qualifications)
  • Culture-focused environment

**** FRESH GRADUATES ARE OPEN TO APPLY***

Job Types: Full-time, Permanent

Pay: Php14, Php20,000.00 per month

Benefits:

  • Flextime
  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Application Question(s):

  • Course Graduated

Education:

  • Bachelor's (Required)

Experience:

  • Customer Service: 1 year (Preferred)

Willingness to travel:

  • 75% (Preferred)

Work Location: In person

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