Customer Success Manager

4 days ago

Cagayan de Oro, Northern Mindanao, Philippines ActiveSystems Software Inc Full time ₱160,000 - ₱240,000 per year

HIRING | Client Onboarding Specialist / Customer Success Manager

QUALIFICATIONS

  • Bachelor's Degree with Business or Accounting related courses
  • Provide exceptional customer service and support
  • Respond to customer inquiries and resolve issues promptly
  • Handle customer complaints and escalate issues when necessary
  • Team player and can collaborate with different type of people to ensure solutions
  • Teachable

RESPONSIBILITIES

  • Conduct software training sessions for clients
  • Troubleshoot and resolve customer inquiries and issues
  • Proactively engage with customers to understand their needs
  • Offer appropriate solutions and alternatives to meet customer needs

BENEFITS

  • Basic pay + Commission
  • Mandatory Statutory Benefits + HMO
  • Statutory Incentive Leave + Paid-Time-Off
  • Opportunity to travel
  • Promotions (with qualifications)
  • Culture-focused environment

**** FRESH GRADUATES ARE OPEN TO APPLY***

Job Types: Full-time, Permanent

Pay: Php14, Php20,000.00 per month

Benefits:

  • Flextime
  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Application Question(s):

  • Course Graduated

Education:

  • Bachelor's (Required)

Experience:

  • Customer Service: 1 year (Preferred)

Willingness to travel:

  • 75% (Preferred)

Work Location: In person

  • Customer Success Manager

    3 weeks ago

    Cagayan de Oro, Northern Mindanao, Philippines DOXA Talent Full time

    OverviewWe are seeking a Customer Success Manager (Colombia) to drive post-installation engagement and revenue growth across our operating companies. This role focuses on nurturing relationships with existing high-net-worth clients, generating service and upgrade opportunities, and selling maintenance contracts — ensuring clients continue to experience the...

  • CSR| Customer Associate

    2 days ago

    Cagayan de Oro, Northern Mindanao, Philippines Work Avenue and Business Solutions Incorporated Full time ₱150,000 - ₱250,000 per year

    A Customer Service Representative (CSR) | Customer Associate plays a vital role in ensuring that every customer interaction reflects the company's commitment to excellence. Acting as the first line of communication, the CSR is responsible for building positive customer relationships, providing accurate information, resolving concerns, and ensuring that each...

  • Customer Service Representative

    4 days ago

    Cagayan de Oro, Northern Mindanao, Philippines Work Avenue and Business Solutions Incorporated Full time ₱600,000 - ₱1,200,000 per year

    We are seeking a dedicated and customer-focused Customer Service Representative (CSR) to join our team. In this role, you will be responsible for handling customer inquiries, resolving issues, and delivering exceptional support through phone, email, or chat. You will serve as the first point of contact, ensuring a positive customer experience while...

  • Customer Service Representative

    2 days ago

    Cagayan de Oro, Northern Mindanao, Philippines Work Avenue and Business Solutions Incorporated Full time ₱150,000 - ₱250,000 per year

    Join us as an Onsite Customer Service Representative in Cagayan de Oro (CDO) This is a critical, full-time, office-based position where you'll serve as the direct link to our customers. Your daily work will involve managing high-volume inbound and outbound interactions including calls, emails, and chat to provide accurate information and efficiently resolve...

  • Customer Service Associates

    2 weeks ago

    Cagayan de Oro, Northern Mindanao, Philippines TalentSync Training and Development Full time ₱150,000 - ₱250,000 per year

    Join our dynamic team as a Customer Service Associate (Telco Account), a leading provider of call centre services in Cagayan de Oro, Misamis Oriental. In this full-time role, you will be the voice of our client, a major telecommunications company, providing exceptional customer support and leveraging your communication skills to build lasting...

  • Customer Support Retail

    2 weeks ago

    Cagayan de Oro, Northern Mindanao, Philippines TORCH Solutions Full time ₱150,000 - ₱250,000 per year

    About the role Join the growing team at TORCH Solutions' as a Customer Support Retail - Voice and Nonvoice. This full-time position in Cagayan de Oro Misamis Oriental will see you providing exceptional customer service to clients over the phone and through digital channels.What you'll be doingResponding to customer inquiries and resolving issues in a timely...

  • Customer's Account Management Office

    4 days ago

    Cagayan de Oro, Northern Mindanao, Philippines SV More Pharma Corporation Full time ₱420,000 per year

    Job OverviewThe CAMO Specialist is mainly responsible for accepting and processing daily sales transactions and the preparation of monthly sales-related reports.Key Duties & ResponsibilitiesRequest for withdrawal of goods from tradeEncoding of all approved Request for Withdrawal of Goods from Trade (RCM) in the Bridge - CM ProgramRequest for Sales Discount...

  • Operations Manager

    2 days ago

    Cagayan de Oro, Northern Mindanao, Philippines Seven Star JASEM Services Corporation Full time ₱450,000 per year

    As a Product Manager/Sr. Manager, you'll play a key role in shaping the future of mobility. Working closely with our product management team, you'll contribute to defining and executing our product vision, driving innovation, and delivering exceptional experiences for our customers and driver-partners. You'll assist in identifying market opportunities,...

  • Customer Support for Telco

    1 week ago

    Cagayan de Oro, Northern Mindanao, Philippines TalentSync Training and Development Full time ₱900,000 - ₱1,200,000 per year

    We are seeking a dedicated and customer-focused Customer Support Representative to join our growing team in Cagayan de Oro, Misamis Oriental. This is a full-time position that will involve providing excellent customer service to our clients in the telecommunications industry. As a Customer Support Representative, you will be the first point of contact for...

  • Customer Service Team Lead

    4 weeks ago

    Cagayan de Oro, Northern Mindanao, Philippines TalentPop App Full time

    OverviewLead with Impact as Our Next Customer Service Team LeadDo you thrive in guiding teams toward success? At TalentPop, we're looking for a Customer Service Team Lead who can motivate, mentor, and elevate our customer support teams to deliver exceptional service for e-commerce brands. If you're a results-driven leader who knows how to balance people...