Business Development Manager

· Work From Home - Full time.

· Sales / Business Development Manager – Reports into Sales Director

· Help develop day-to-day ways of working.

· Experience – Minimum 7 years

· Fantastic collaborative work environment with work-from-home opportunities.

· Opportunities for career development and progression.

· Proactive BDM leveraging strategic outreach and strong communication skills to drive sales and successfully close deals.

· A BDM is at the forefront of driving growth, making a tangible impact, and being an integral part of a dynamic sales team.

· Newly created role - be a part of the organization's transformative journey.

As an BDM, the role requires a strong understanding of the sales process and SQL (Sales

Qualified Leads) evaluation to ensure successful conversions.

BDM Mission

To enable growth by engaging qualified leads and ultimately closing deals to drive revenue

growth.

BDM Links

The BDM role will link into marketing objectives, sales and growth managers, sourcing

specialists, warehouse, distribution, and quality assurance teams.

What we need.

This is a BDM position like no other. The BDM is a crucial part of the sales and growth team, by facilitating efficient sales operations. The ideal candidate will be adept at identifying, nurturing, and converting leads into sales opportunities to significantly impact our revenue growth.

What you'll be doing

Key Responsibilities:

As the Lead BDM in our fast-paced ingredient sourcing business, you will play a key role in

driving revenue growth and expanding our customer base.

· You will be responsible for identifying opportunities, managing leads, and nurturing

relationships with key stakeholders to achieve sales growth.

· Lead sales team in prospecting, qualifying, and closing new business opportunities.

· Develop and implement strategic sales frameworks to drive revenue growth and sales.

· Identify key decision-makers and build strong relationships with potential customers.

· Collaborate with the sales team to optimize the sales process and ensure a seamless customer

experience.

· Utilize CRM software to track leads, manage pipeline, and report on sales performance.

· Stay up-to-date on industry trends and market developments to identify new business

opportunities.

Order Processing:

· Receive orders and promptly verify order information, pricing, and terms.

· Coordinate with other departments (e.g., logistics, finance) to ensure timely order fulfillment.

Manage inbound customer leads:

· Assist customers regarding order status, product information, and general inquiries.

· Work closely with the company Head of Growth and our offshore ingredient sourcing teams to

close orders and long-term supply agreements.

· Maintain positive relationships with customers to ensure satisfaction and repeat business.

· Work closely with LDR resource and Sourcing Team to ensure leads and opportunities are being

managed and closed and that deals are tracked inside the CRM.

Sales Team Support:

· Undertake administrative tasks, such as preparing sales proposals and quotations.

· Using tools such as Zoominfo Marketing OS, Engage, Oracle Netsuite CRM and more, to

manage the customer through their journey.

· Coordinate and schedule sales meetings, conferences, and appointments.

Communication:

· Liaise with other key departments to ensure effective communication and collaboration for a great customer experience.

· Communicate with suppliers, vendors, and customers to gather necessary information or

resolve issues.

Reporting:

· Generate and update management with sales reports that capture our key metrics and KPI

data

· Provide regular team updates on sales pipeline and client forecasts.

Documentation and Filing:

· Maintain organized and up-to-date files for sales documents, contracts, and correspondence.

· Ensure compliance with record-keeping and documentation requirements.

Key Performance Indicators (KPIs):

· Sales Revenue and Profit generated in line with the business objectives and overall sales

growth targets.

· New Business Development measured through opportunities presented and realized that have generated a strong ROI.

· Sales Qualified Leads (SQL) Conversion Rate: Measure the percentage of SQLs that are

successfully converted into closed deals.

· Pipeline Contribution: Track the contribution to the overall sales pipeline by monitoring the number of qualified opportunities generated.

· Meeting and Call Activity: Monitor the number of meetings and calls to engage with prospects and move them through the sales funnel.

· Sales Cycle Length: Track the average time it takes to close deals from initial contact to

conversion.

· Lead Response Time: Monitor the speed at which we respond to incoming leads to ensure timely follow-up and engagement.

· Customer Satisfaction: Gather feedback from closed deals to assess customer satisfaction

levels and the impact on customer relationships.

· Lead Time to Conversion: Decrease the average time it takes for a lead to move through the sales funnel and become a sale.

· ROI on Lead Generation: Increase the return on investment for various lead generation

campaigns.

What you'll bring to us

· This role requires a proactive and results-driven approach.

· This role requires experience in Food and Beverage

· A high school diploma or equivalent and additional education or certification in business

administration is a plus.

· Proven experience in a similar role, preferably in a sales or customer support environment,

with strong results in sales growth.

· Strong organizational and multitasking skills.

· Excellent communication and interpersonal skills.

· Proficient in Microsoft Office Suite, with exposure to CRM software, is highly desirable.

· Detail-oriented and organized with a focus on accuracy.