Key Account Specialist

24 hours ago

Paranaque City, Calabarzon, Philippines Viventis Full time ₱360,000 - ₱720,000 per year

The Key Account Specialist is responsible for nurturing and growing existing client relationships. This role focuses on ensuring customer satisfaction, identifying upsell and cross-sell opportunities, and maximizing account value through trust-based relationship building.

Key Responsibilities

  • Manage and grow a portfolio of existing clients within the assigned segment.
  • Serve as the primary point of contact for key accounts, ensuring timely support and communication.
  • Analyze client buying patterns and develop customized growth strategies.
  • Collaborate with internal teams (logistics, operations, support) to ensure high service standards.
  • Monitor account health and proactively resolve issues to ensure customer satisfaction and retention.
  • Achieve sales growth and renewal targets

Qualifications

  • Bachelor's Degree in Business, Marketing or any related field
  • Proven experience in key account management or customer-facing roles.
  • Strong interpersonal & relationship-building skills
  • Excellent negotiation & problem-solving abilities
  • Comfortable with CRM tools and data-driven sales insights.

Job Type: Full-time

Pay: Php30, Php60,000.00 per month

Ability to commute/relocate:

  • Parañaque: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Account management: 3 years (Required)

Language:

  • English (Required)

Location:

  • Parañaque (Required)

Work Location: In person

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