Account Specialist

2 days ago

Angeles City, Central Luzon, Philippines Guerilla Staffing Solutions Full time ₱396,000 per year

Location: Clark, Pampanga (Onsite)

Schedule: 4 days a week | 8 PM - 6 AM | Night Shift

Guerilla is looking for a dedicated Account Specialist to be the bridge between our clients and internal teams. You'll maintain strong relationships, solve problems quickly, and help clients (and our team) thrive all while spotting opportunities for growth.

What You'll Do

  • Serve as the main point of contact for clients during night-shift hours
  • Build and strengthen long-term client partnerships
  • Track client records, contracts, and renewals
  • Coordinate with internal teams to meet KPIs and service goals
  • Identify upsell/cross-sell opportunities to grow accounts
  • Resolve client concerns and support staff assigned to accounts
  • Prepare regular performance and sales reports

What Were Looking For

  • 2-3 years of account management or client service experience
  • Excellent communication, negotiation, and problem-solving skills
  • Proficient with CRM tools, MS Office, and spreadsheets
  • Able to work independently and handle client escalations
  • Comfortable with night-shift hours aligned to Global clients

Our Location:Unit 1E, Philexcel Annex, Clark Freeport, Mabalacat, 2003 Pampanga

Who we are: Guerilla Staffing Solutions is a family-owned business with roots in both Australia and the Philippines. Our vision is to create enduring employment opportunities for our team members, and we are dedicated to fostering a positive, inclusive, and respectful work environment. We prioritize open communication, trust, and mutual respect among our staff and clients. We carefully partner with clients who value kindness and inclusivity in their treatment of employees, irrespective of their geographical location.

Job Type: Full-time

Pay: Php30, Php33,000.00 per month

Benefits:

  • Additional leave
  • Company events
  • Free parking
  • Health insurance
  • On-site parking
  • Opportunities for promotion
  • Promotion to permanent employee

Work Location: In person

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