Senior Operations Specialist
2 days ago
About the Role:We are seeking a proactive, detail-oriented, and technically skilled Senior Operations Specialist to drive operational excellence across our revenue and support functions. This role combines hands-on operational support, process optimization, data integrity management, and light project leadership. You will serve as a go-to resource for internal stakeholders and collaborate closely with cross-functional teams to ensure seamless day-to-day operations.Key ResponsibilitiesOperational Support & Escalation ManagementAddress all process-related questions and handle escalations across teams.Act as backup for Team Leads by attending internal and cross-team syncs when needed.Support the Operations Team with system or workflow inquiries.Data Management & ReportingMonitor key performance indicators (e.g., xDR Waterfall, Dials-to-Connect) and troubleshoot anomalies.Ensure data accuracy, deliver clean reports, and resolve issues through root-cause analysis.Build simple reports independently to reduce case load for the Systems Team.Customer Support & CommunicationServe as the first line of technical support (e.g., password resets, data uploads).Manage and track support cases via Salesforce, ensuring timely updates to all stakeholders.Onboarding & Process OwnershipManage onboarding processes for new customers and provide oversight for the first three weeks.Transition accounts smoothly to assigned Operations Specialists after onboarding phase.Monitoring, Troubleshooting & Systems SMEProactively monitor metrics like D2C rates (
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ECW Specialist
10 hours ago
Work from Home, Philippines Serenity Operations Services Full time $8,640 - $10,800 per yearECW Specialist (eClinicalWorks) + IT Support BackgroundWork From Home | U.S. Medical Clinic | Night ShiftSalary: USD $700–$900 per monthWe are looking for a detail-oriented and tech-savvy ECW Specialist with a strong IT support background to join our team. This role supports a U.S.-based medical clinic and requires hands-on experience with eClinicalWorks...
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Spanish-Speaking Clinical Support Specialist
11 hours ago
Work from Home, Philippines Serenity Operations Services Full time $10,800 - $15,600 per yearSpanish-Speaking Clinical Support SpecialistWork From Home | U.S. Medical Clinic | Night ShiftSalary: USD $900–$1,300 per monthWe are looking for a Spanish-speaking Clinical Support Specialist with experience working in a U.S.-based medical clinic. This role involves supporting patient interactions, administrative tasks, scheduling, and general clinic...
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Full-Time Senior Marketing Operations Specialist
2 weeks ago
Work from Home, Philippines OVA Virtual Full time ₱1,026,000 per yearWe are seeking a highly experienced Senior Marketing Operations Specialist to join a boutique B2B marketing agency that partners with entrepreneurial tech sector firms.Permanent WFH setup$8.00 USD per hour40 Hours per Week – Monday – Friday, EST core hours with flexibility for client meetingsAPPLICATIONS WILL ONLY BE ENTERTAINED IN THE LINK PROVIDED.If...
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Support Operations Specialist
2 days ago
Work from Home, Philippines Lucid Fashion Full time ₱420,000 - ₱540,000 per yearWe are looking for a Senior Support Operations Specialist (Field & Deployed Assets QA Technician) to join our growing team. In this role, you'll help ensure that our deployed assets and internal systems run smoothly and reliably. You'll be the first line of support for customers, while also testing, monitoring, and improving processes to keep everything...
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Windows - Senior Systems Specialist
2 days ago
Work from Home, Philippines IntouchCX Full time ₱180,000 per yearAs Senior Systems Specialist (Windows), You Will…Manage and maintain server environments based on Microsoft technologiesTroubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues working closely with business units and clientsProvide documentation and...
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Senior Credentialing Specialist
1 week ago
Work from Home, Philippines MCVO Full time ₱600,000 - ₱1,200,000 per yearThe Senior Credentialing Specialist supports the accurate and timely credentialing and recredentialing of healthcare providers with insurance networks, clearinghouses, and other credentialing bodies. This role involves ability in handling a team, maintaining compliance, ensuring accurate documentation, and coordinating with insurance networks and other...
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Work from Home, Philippines OVA Virtual Full time ₱1,560,000 - ₱1,800,000 per yearWe are seeking a Senior Marketing Operations Specialist to lead the development and optimization of our marketing technology stack. This role will own workflow automation, systems integration, data governance, and reporting to enable scalable and measurable marketing programs. The ideal candidate brings deep hands-on experience with MarTech platforms and...
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Sales Operations Specialist
2 weeks ago
Work from Home, Philippines Digital Workforce Global Full time ₱1,500,000 - ₱3,000,000 per yearWork Set-up: RemoteWork Shift: 9 PM - 6 AM PHT, Monday to FridayPosition Overview:Seeking a Sales Operations Specialist to support our sales organization by managing CRM data, optimizing workflows, and executing email campaigns. This role blends Salesforce operations, lead generation, and email marketing execution, making it ideal for someone who is both...
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Operations Specialist
2 days ago
Work from Home, Philippines ParkMaven Full time ₱360,000 - ₱480,000 per yearParkMaven (part of YourParkingSpace) is expanding our offshore operations team, andwe're looking for 8 sharp, detail-driven specialists to join us in the Philippines.You'll be part of the engine that keeps our parking enforcement running smoothly,processing operationally critical data, managing client sites, reviewing motorist and clientcommunication,...
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Marketing Operations Specialist
2 days ago
Work from Home, Philippines Pilothouse Digital Full time ₱40,000 - ₱80,000 per yearWe're a fast-growing performance marketing agency that manages tens of millions per month in direct-response ad spending for awesome direct-to-consumer brands.We work with disruptive brands, and big budgets, and make crazy ideas come to lifeOur model is built upon the core values of Alignment and Transparency, which means that, unlike traditional agencies...