Customer Relations Officer

2 weeks ago

Mandaluyong City, National Capital Region, Philippines Toyota Shaw Inc. Full time ₱900,000 - ₱1,200,000 per year
  • Conducts daily PSFU on the designated department.
  • Ensures 100% call outs and accurate entry of data.
  • Daily creation, encoding and monitoring of al I inquiries and concerns in C4C and SAP.
  • Ensures all VOCs or Voice of the Customer, whether positive or negative, are shared/reported to related departments through the Supervisors and Managers coming from all channels of communication (SAP, Viber, FB, email, etc.)
  • Handles inquiries and concerns until resolution.
  • Assists related departments in their needs, queries and other CS activities.
  • Prepares the assigned reports and ensures timely, accurate submission to TM P and Dealer Management.
  • Handles and coordinates CWD matters of assigned department.
  • Ensures the daily achievement and compliance to Dealer Operational Guidelines
  • Covid Patrol: Ensures that Team members and customers on the strict compliance to dealer safety protocols.
  • Achieves passing score on all TDSP KPIs of the department with focus on CRO Quarterly Proficiency Exam.
  • Attends all internal and TMP Initiated Trainings

  • Customer Relations Officer

    2 weeks ago

    Quezon City, National Capital Region, Philippines ANC Group of companies - Ford Quezon Ave Full time ₱250,000 - ₱500,000 per year

    BASE OFFICE: FORD COMMONWEALTHThe position holder shall undertake the following functions:Performs job functions consistent with the corporate vision and mission statement and core values of the company.Serves as main contact person and front-liner vis-à-vis dealer distributor-dealer-customer relations.Undertakes briefings with customers with new vehicle...

  • Customer Relation Officer

    2 weeks ago

    Makati City, National Capital Region, Philippines ANC Group of companies - Ford Quezon Ave Full time ₱250,000 - ₱500,000 per year

    The position holder shall undertake the following functions:Performs job functions consistent with the corporate vision and mission statement and core values of the company.Serves as main contact person and front-liner vis-à-vis FGP-dealer-customer relations.Undertakes briefings with customers with new vehicle release of the appointment system, and contact...

  • Customer Relations Manager

    2 weeks ago

    Caloocan City, National Capital Region, Philippines Sweet Dough Global Ventures Inc. Full time ₱300,000 - ₱600,000 per year

    We're Hiring Customer Relations Manager | Donut Park 도넛 공원 Location: CAMANAVA area (Caloocan, Malabon, Navotas, Valenzuela) Department: Customer Relations Reports to: CEO/Owner Supervises: Customer Relations Officers, Chat Support Team Position SummaryDonut Park is looking for a Customer Relations Manager to strengthen and sustain relationships...

  • Customer Relations Officer

    2 weeks ago

    Makati City, National Capital Region, Philippines Karamar Corporation Full time ₱300,000 - ₱720,000 per year

    Serves as a liaison between the Retail team, shop staff, and the IT team to ensure effective communication and collaboration on CRM initiatives.Maintain comprehensive customer database, ensuring accurate and up-to-date customer information.Segment the customer database based on demographics, purchase history etc. to tailor initiatives to specific...

  • Customer Relations Department Assistant

    1 week ago

    Mandaluyong City, National Capital Region, Philippines PGA Cars, Inc. Full time ₱144,000 - ₱360,000 per year

    Should be a college graduateShould have relevant experience in customer support, CRM, data encoding/analysisKnowledgeable in MS Office applications, most importantly Excel, and CRM SystemsJob Type: Full-timePay: From Php25,000.00 per monthBenefits:Company Christmas giftCompany eventsDiscounted lunchEmployee discountHealth insurancePay raisePromotion to...

  • Customer Service Officer

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines Quanta Paper Corporation Full time ₱800,000 - ₱1,200,000 per year

    Customer Service Representative (Manufacturing) – Job QualificationsEducation & Experience:Bachelor's degree in Business Administration, Marketing, Industrial Engineering, or any related field.At least 1–3 years of experience in customer service, sales coordination, or order management — preferably in a manufacturing or industrial setting.Experience...

  • Customer Service Officer

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines ConnectOS Full time ₱400,000 - ₱500,000 per year

    Salary: 40,000- 50,000 PackageSchedule: Monday- Friday (07:00 AM-04:00 PM PHT)What are we looking for?Skills Required: At least 3 years of experience in a finance-related role handling administrative or loan processing tasksStrong numerical ability and genuine interest in financeExcellent attention to detail and accuracy in documentationStrong proficiency...

  • Customer Relations Associate

    2 weeks ago

    Makati City, National Capital Region, Philippines Credit Corp Full time ₱200,000 - ₱400,000 per year

    All Work types Full-time (1)All Locations Manila (1) Manila - Makati City (1)All Categories Collections (1) Customer Service & Call Centre (1)Customer Relations Associate - Collection ServicesApply nowJob no:494998Work type:Full-timeLocation:Manila, Manila - Makati CityCategories:Collections, Customer Service & Call CentreBe part of our collections team and...

  • Customer Relations Specialist

    2 weeks ago

    Quezon City, National Capital Region, Philippines AF Fashion, Inc. Full time ₱250,000 - ₱300,000 per year

    Serve as the primary point of contact for clients, ensuring smooth communication and excellent customer service.Schedule and coordinate client appointments, fittings, and meetings in coordination with the design and production teams.Manage and organize the Chairman's schedule, including client meetings, internal appointments, and events.Maintain and update...

  • Customer Relations Associate

    2 weeks ago

    Makati City, National Capital Region, Philippines Credit Corp Inc Full time ₱300,000 - ₱600,000 per year

    Be part of our collections team today and land a job before the Holiday Season beginsCredit Corp Group stand out as exceptional debt collection agencies. With a robust team of over 1,900 professionals, we have offices located in Australia, the USA, New Zealand, and the Philippines. As an ASX200 company, we operate primarily through two business streams:...