Customer Relations Officer

2 days ago

Mandaluyong City, National Capital Region, Philippines Toyota Shaw Inc. Full time ₱900,000 - ₱1,200,000 per year
  • Conducts daily PSFU on the designated department.
  • Ensures 100% call outs and accurate entry of data.
  • Daily creation, encoding and monitoring of al I inquiries and concerns in C4C and SAP.
  • Ensures all VOCs or Voice of the Customer, whether positive or negative, are shared/reported to related departments through the Supervisors and Managers coming from all channels of communication (SAP, Viber, FB, email, etc.)
  • Handles inquiries and concerns until resolution.
  • Assists related departments in their needs, queries and other CS activities.
  • Prepares the assigned reports and ensures timely, accurate submission to TM P and Dealer Management.
  • Handles and coordinates CWD matters of assigned department.
  • Ensures the daily achievement and compliance to Dealer Operational Guidelines
  • Covid Patrol: Ensures that Team members and customers on the strict compliance to dealer safety protocols.
  • Achieves passing score on all TDSP KPIs of the department with focus on CRO Quarterly Proficiency Exam.
  • Attends all internal and TMP Initiated Trainings

  • Customer Relations Officer

    2 weeks ago

    Makati City, National Capital Region, Philippines Sumisho Motor Finance Corporation Full time ₱900,000 - ₱1,200,000 per year

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    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines Dolmar Land, Inc. Full time ₱104,000 - ₱130,878 per year

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    Makati City, National Capital Region, Philippines Fagokho Corp. Full time ₱300,000 - ₱600,000 per year

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    1 week ago

    Mandaluyong City, National Capital Region, Philippines Dolmar Property Ventures, Inc. Full time ₱900,000 - ₱1,200,000 per year

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  • Customer Relations Department Assistant

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines PGA Cars, Inc. Full time ₱150,000 - ₱300,000 per year

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  • Client Relations Officer

    3 days ago

    Mandaluyong City, National Capital Region, Philippines HEALTH CUBE Full time ₱300,000 - ₱360,000 per year

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  • customer relations officer

    1 week ago

    Makati City, National Capital Region, Philippines TRENDSETTER MANAGEMENT INC. Full time ₱250,000 - ₱500,000 per year

    MANDARIN SPEAKING ADVANCED DIGITAL CUSTOMER RELATIONS SPECIALIST(4 Vacancies)Job Description:-Understand client needs and recommend suitable digital solutions.Develop and implement strategies to improve customer satisfaction, loyalty, and retention. through Mandarin format.Assist in digital campaigns related to customer engagement and retention.

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    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines But First, Coffee Inc. Full time ₱900,000 - ₱1,200,000 per year

    As an Employee Relations Officer, you'll be responsible of the following:Employee RelationsServe as the first point of contact for employee concerns and policy-related inquiries.Mediate and resolve workplace conflicts in a fair and timely manner.Guide managers on handling sensitive employee issues and maintaining compliance with labor laws and company...

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    7 days ago

    Mandaluyong City, National Capital Region, Philippines Asia Select Full time ₱900,000 - ₱1,200,000 per year

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    Marikina City, National Capital Region, Philippines Aspiree Inc. Full time ₱540,000 - ₱720,000 per year

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