Customer Relations Department Assistant

Job descriptionDuties and Responsibilities:I. Customer RelationsEncodes and updates customer profile (e.g. Birthdays, address, telephone numbers; office, residence, fax and mobile phone)Conducts follow-up calls on service maintenance for customers.Encodes data of prospective clients·Monitors and sends birthday cards for customers.Sends thank you letters and...

Conducts daily PSFU on the designated department.Ensures 100% call outs and accurate entry of data.Daily creation, encoding and monitoring of al I inquiries and concerns in C4C and SAP.Ensures all VOCs or Voice of the Customer, whether positive or negative, are shared/reported to related departments through the Supervisors and Managers coming from all...

Job Responsibilities:1. Administrative SupportAssist in preparing reports, schedules, and documentation for the customer service and data entry clerk team.Maintain and update customer service databases, records, and files.Monitor and organize incoming emails, messages, and inquiries.2. Customer AssistanceRespond to basic customer inquiries through phone,...

Job Responsibilities: 1. Administrative SupportAssist in preparing reports, schedules, and documentation for the customer service and data entry clerk team.Maintain and update customer service databases, records, and files.Monitor and organize incoming emails, messages, and inquiries.2. Customer AssistanceRespond to basic customer inquiries through phone,...

1. Receive, coordinate and interact with customers as well as sales staffs and other related departments concerning customer concerns;2. Develop action plan (servicing installation delivery etc.) to address and monitor development of customer concern actions and resolutions;3. Maintain records of related data/statistics and recommend preventive and...

The position holder shall undertake the following functions:Performs job functions consistent with the corporate vision and mission statement and core values of the company.Serves as main contact person and front-liner vis-à-vis FGP-dealer-customer relations.Undertakes briefings with customers with new vehicle release of the appointment system, and contact...

BASE OFFICE: FORD COMMONWEALTHThe position holder shall undertake the following functions:Performs job functions consistent with the corporate vision and mission statement and core values of the company.Serves as main contact person and front-liner vis-à-vis dealer distributor-dealer-customer relations.Undertakes briefings with customers with new vehicle...

The Customer Relations & Security Manager is responsible for managing customer complaints and finding solutions to customer problems.KRA 1: Customer Relations ManagementSets customer satisfaction goals and monitors performance against them. Collects and reviews customer feedback through various platforms (e.g., email, calls, suggestion boxes).Collaborates...

The Customer Relations Staff/ Assistant manages the front desk reception, assistance of of internal and external customers, excellent handling of incoming phone calls whether inquiry, requests, or complaints, database management, booking customer appointments and providing assistance in Customer Relations' activities or events.Candidate must possess at least...

Compliance AssistantLocation: Makati City - OnsiteSalary: ₱20,000 – ₱25,000 per monthJob Type: Full-timeAbout UsDLPR is a dynamic consulting firm specializing in public relations, government relations, and media relations. We deliver highly efficient and effective solutions tailored to meet the unique needs of our valued clients.We are looking for a...