Customer Relations Department Assistant

Job descriptionDuties and Responsibilities:I. Customer RelationsEncodes and updates customer profile (e.g. Birthdays, address, telephone numbers; office, residence, fax and mobile phone)Conducts follow-up calls on service maintenance for customers.Encodes data of prospective clients·Monitors and sends birthday cards for customers.Sends thank you letters and...

Conducts daily PSFU on the designated department.Ensures 100% call outs and accurate entry of data.Daily creation, encoding and monitoring of al I inquiries and concerns in C4C and SAP.Ensures all VOCs or Voice of the Customer, whether positive or negative, are shared/reported to related departments through the Supervisors and Managers coming from all...

Job Responsibilities:1. Administrative SupportAssist in preparing reports, schedules, and documentation for the customer service and data entry clerk team.Maintain and update customer service databases, records, and files.Monitor and organize incoming emails, messages, and inquiries.2. Customer AssistanceRespond to basic customer inquiries through phone,...

Job Responsibilities: 1. Administrative SupportAssist in preparing reports, schedules, and documentation for the customer service and data entry clerk team.Maintain and update customer service databases, records, and files.Monitor and organize incoming emails, messages, and inquiries.2. Customer AssistanceRespond to basic customer inquiries through phone,...

1. Receive, coordinate and interact with customers as well as sales staffs and other related departments concerning customer concerns;2. Develop action plan (servicing installation delivery etc.) to address and monitor development of customer concern actions and resolutions;3. Maintain records of related data/statistics and recommend preventive and...

The Customer Relations & Security Manager is responsible for managing customer complaints and finding solutions to customer problems.KRA 1: Customer Relations ManagementSets customer satisfaction goals and monitors performance against them. Collects and reviews customer feedback through various platforms (e.g., email, calls, suggestion boxes).Collaborates...

Serve as the primary point of contact for clients, ensuring smooth communication and excellent customer service.Schedule and coordinate client appointments, fittings, and meetings in coordination with the design and production teams.Manage and organize the Chairman's schedule, including client meetings, internal appointments, and events.Maintain and update...

FILINVEST COMPANY: Pro-Excel Property Managers Inc. (PPMI)POSITION TITLE: TENANT RELATIONS ASSISTANTJOB SUMMARY:Tenant Relation Assistant provides customer service/relations support and in charge of processing, monitoring, safeguarding of all forms and submit/endorse it to assigned personnel.QUALIFICATIONS:A graduate of any 4 year courseAt least 1 year of...

Job Summary:As a Relations Assistant, you will play a pivotal role in supporting the smooth functioning of our organization's external and internal relationships. Your responsibilities will include assisting with communication efforts, maintaining databases, coordinating meetings, and providing administrative support to the relations team. You will serve as...

Job Summary:The Customer Relations Officer under the Marketing Department at Ramen Nagi Philippines is responsible for managing customer interactions to strengthen brand loyalty and enhance the overall guest experience. This role involves handling customer inquiries and feedback across various channels, ensuring timely resolution of concerns, and promoting a...