Program Manager for BPO

2 weeks ago

Makati City, National Capital Region, Philippines Private Advertiser Full time ₱1,500,000 - ₱3,000,000 per year

Job Summary

The Program Manager oversees and coordinates client programs, ensuring alignment with company goals and objectives. This role involves leading teams, managing operations, and driving performance to deliver successful outcomes on time and within budget.

Key Responsibilities

  • Lead, organize, and monitor program activities and deliverables.
  • Set goals, develop strategies, and ensure effective execution.
  • Manage timelines, budgets, risks, and resources.
  • Supervise and evaluate team and vendor performance.
  • Track and report program progress and results.
  • Foster open communication and collaboration across teams.
  • Perform other duties as assigned by management.

Qualifications

  • Bachelor's degree in Business, Management, or related field.
  • Minimum 3 years of program management/operations management experience.
  • Strong leadership, organizational, and problem-solving skills.
  • Excellent communication and interpersonal abilities.
  • Proficient in project management tools and methodologies.

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