Senior Engagement Manager
5 days ago
Salary: ₱140,000–₱150,000 base + ₱10,000 allowance
Work Setup: Onsite | Night Shift
About the Role:
Lead operations excellence and strategy execution as a Senior Engagement Manager for a major BPO client. You'll oversee operations, mentor managers, and ensure delivery on all client KPIs for a high-performing Telco program.
Must-Haves:
- 2–3 years of BPO operations management experience
- Proven experience leading other managers (not just TLs)
- Strong client and stakeholder management background
- Solid Telco account experience is a must
- Candidates at TL or Senior TL level will not be considered
Why Join Us:
Strategic leadership role with strong career trajectory
Competitive compensation package (up to ₱160K)
Work with a dynamic leadership team in Makati
Job Types: Full-time, Permanent
Pay: Php140, Php160,000.00 per month
Work Location: In person
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