Business Support Executive

4 days ago

Makati City, National Capital Region, Philippines CXC Full time ₱900,000 - ₱1,200,000 per year

About the Role

We are looking for a Business Support Executive who will play a key role in driving operational excellence and delivering exceptional client experiences within our Property & Casualty (P&C) team.

What You'll Do

Operational Support

  • Assist in the preparation, issuance, and renewal of P&C insurance policies with accuracy and compliance.
  • Coordinate with underwriting, claims, and sales teams to ensure smooth service delivery.
  • Monitor and track policy documentation, endorsements, and transactions for organized record-keeping.

Client & Partner Engagement

  • Serve as a reliable point of contact for clients and brokers, addressing inquiries and resolving concerns promptly.
  • Provide excellent customer service that fosters strong client relationships and retention.
  • Support the sales team with proposals, presentations, and other client-facing materials.

Administrative Excellence

  • Handle day-to-day administrative tasks such as data entry, report preparation, and correspondence.
  • Keep systems and databases updated with accurate and timely information.
  • Generate regular reports on business performance and client feedback for management insights.

Process Improvement

  • Identify opportunities to simplify workflows and enhance efficiency.
  • Partner with teams to implement best practices that elevate service delivery.

Compliance & Risk Awareness

  • Ensure all activities adhere to company policies and regulatory requirements.
  • Help in identifying and mitigating operational risks.

Collaboration & Growth

  • Work closely with the P&C team to achieve business goals and deliver results.
  • Participate in team meetings, training sessions, and development opportunities to stay ahead of industry trends.

What We're Looking For

  • Bachelor's degree in Business Administration, Insurance, or related field.
  • 1–3 years of experience in business support, client services, or related functions (insurance/financial services background is an advantage).
  • Strong organizational and time management skills with the ability to prioritize effectively.
  • Excellent communication and interpersonal skills, with a client-first mindset.
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint).
  • A proactive self-starter who thrives both independently and in a collaborative team setting.

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