IT Service Desk
4 days ago
What you'll be doing
- Provide first-line support and determine the best solutions to address user needs
- Document all support activities and maintain accurate records in the ticketing system
- Escalate complex issues to the appropriate teams for further investigation and resolution
- Suggest improvements to IT processes and procedures to enhance the overall user experience
What we're looking for
- 1years of experience in an IT service desk role
- College undergraduate also accepted
- BPO experience is preferred but not required
What we offer
- Competitive salary package of up to 34,000 Philippine Pesos
- Comprehensive health and insurance benefits
- Opportunities for professional development and career growth
- Supportive and collaborative work environment
About us
Nezda Technologies, Inc. is a leading provider of IT solutions and services. We are committed to delivering innovative technology to our clients and fostering a culture of excellence and continuous improvement. Join our team and be a part of our success story.
Apply now and take the first step towards an exciting career with Nezda Technologies, Inc.
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