Service Desk

The IT Service Desk Team Lead is responsible for overseeing the daily operations of the service desk team to ensure efficient and effective IT support delivery. This role involves managing a team of service desk analysts, providing technical guidance, and ensuring high levels of customer satisfaction.Key Responsibilities:Supervise and lead the service desk...

URGENT HIRING FOR IT SERVICE DESK ONE DAY PROCESS START ASAP GET YOUR JO NOW APPLY NOWWORK ONSITE:MCKINLEY, TAGUIG CITYA. IT SERVICE DESK TEAM LEADOFFER AND BENEFITS:44,900 SALARY PACKAGE15% NIGHT DIFFERENTIALHMO DAY 1 PLUS 3 FREE DEPENDENTSLIFE INSURANCEANNUAL INCREASEPERFORMANCE-BASED INCENTIVEOTHER BENEFITS WILL BE DISCUSSED UPON JOB OFFERMINIMUM...

Job Overview:The Service Desk Analyst is responsible for providing first-level technical support to end-users while ensuring effective tracking, control, and management of IT assets throughout their lifecycle. This role combines service desk responsibilities with ownership of asset inventory accuracy, asset assignments, compliance, and optimization of IT...

Role: L1 Service Desk Analyst Work Location: Science Hub Tower or One World Tower, McKinley Hill, Taguig City (Few blocks away from Venice Grand Canal Mall) Work Schedule: Candidate must be amenable to work in a shifting schedule. Work Set Up: This 100% onsite/office reporting. Job Qualifications: • Relevant Service Desk Experience is an advantage. •...

Job OverviewThe IT Service Desk serves as the primary point of contact for users seeking technical assistance and support for IT-related issues. The IT Service Desk professional is responsible for ensuring timely and effective resolution of user inquiries while maintaining high levels of customer satisfaction.Duties and ResponsibilitiesRespond to user...

Greetings from EIL Global,We are EIL Global, a company providing IT services in Asia Pacific and EMEA across various technologies such as desktops, Servers, networks and data centre technologies. We are headquartered in Adelaide, Australia and have clients and offices across Asia Pacific & EMEA locations. Currently, we are looking for partners/engineers for...

Qualifications2-5yrs solid IT Service Desk experience in BPO or BPO settings(Laptop/OS/Microsoft/Telco Support)With experience with active directory, ITSM tools like service now US/AU/NZ/UK based clientExcellent Communication skills.TOR or Diploma readily available.Willing to wok onsite - BGC TaguigCan start ASAPJob Type: Full-timePay: Php30, Php45,000.00...

Key Responsibilities:Serve as the first point of contact for users seeking technical assistance via phone, email, or chat.Log and track all incoming requests and incidents in the ticketing system, ensuring accurate documentation.Diagnose and resolve hardware and software issues, including operating systems, applications, and network connectivity.Escalate...

Service Desk Manager (IT – Service Desk BPO)Category:Service Desk / End User ServicesWork Setup:100% Onsite – Amenable to work inTaguig and PasigWork Shift:Night ShiftSalary Range:Up to₱140,000/monthExperience Required:Minimum of5 years total experience, including at least2 years in a managerial roleJob PurposeTheService Desk Manageris responsible for...

Respond to or resolve IT system problems. Aim for first-call resolution and escalate to second-line support for unresolved issues at the service desk level.Provide follow-up feedback to ensure complete resolution.IT Equipment Problem SolvingCoordinate the service desk's unified scheduling and transfer the issue to the appropriate maintenance personnel...