
Workforce Planning Analyst
7 days ago
Work Arrangement: Hybrid (2-3x/week onsite until further notice)
Responsibilities:
- The job description involves interpreting, analyzing, rating, and making recommendations to improve the workforce in order to reduce overheads and increase customer satisfaction and experience.
- It also entails gathering and reviewing a lot of information related to staff performance and customer issues with the goal of determining ways to improve operations through effective staffing decisions and increase customer satisfaction.
- Develop and manage accurate forecasting models to predict workforce needs.
- Create effective work schedules to maximize resource efficiency.
- Monitor real-time call volume and adjust staffing levels as necessary.
- Analyze historical data to improve forecasting accuracy and scheduling strategies.
- Prepare and distribute regular performance reports to management.
- Collaborate with team leaders to address workforce management issues.
- Utilize workforce management software to enhance resource planning.
-
Workforce Planning Analyst
2 days ago
Angeles City, Central Luzon, Philippines TASQ Staffing Solutions Full time ₱600,000 - ₱1,200,000 per yearAbout the Job: WFM Planning Analyst (Clark) Work Arrangement: Hybrid (2-3x/week onsite until further notice) Responsibilities:The job description involves interpreting, analyzing, rating, and making recommendations to improve the workforce in order to reduce overheads and increase customer satisfaction and experience.It also entails gathering and reviewing a...
-
Workforce Planning
2 weeks ago
Angeles, Philippines MCI Full timeOverview Join to apply for the Workforce Planning role at MCI . Location: Angeles City, PH • Full-Time Key Responsibilities Analyze historical workforce data, including turnover rates, productivity metrics, and performance evaluations, to identify trends and patterns. Assess current workforce capabilities, skills inventory, and demographic data to...
-
Workforce Planning
1 week ago
Angeles, Philippines MCI Full timeOverview Location: Angeles City, PH Employment type: Full-Time MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are seeking a...
-
Workforce Planning
3 weeks ago
Angeles City, Central Luzon, Philippines MCI Full timeOverviewJoin to apply for the Workforce Planning role at MCI.Location: Angeles City, PH • Full-TimeKey ResponsibilitiesAnalyze historical workforce data, including turnover rates, productivity metrics, and performance evaluations, to identify trends and patterns.Assess current workforce capabilities, skills inventory, and demographic data to inform future...
-
WFM Planning Analyst
2 days ago
Angeles City, Central Luzon, Philippines TASQ Staffing Solutions Full time ₱900,000 - ₱1,200,000 per yearTASQ is looking for a WFM Planning Analyst to start work in Clark, Pampanga ASAP.The workforce analyst job description involves interpreting, analyzing, rating, and making recommendations to improve the workforce in order to reduce overhead and increase customer satisfaction and experience.It also entails gathering and reviewing a lot of information related...
-
WFM Planning Analyst
1 week ago
Angeles, Philippines TASQ Staffing Solutions Full timeTASQ is looking for a WFM Planning Analyst to start work in Clark, Pampanga ASAP.The workforce analyst job description involves interpreting, analyzing, rating, and making recommendations to improve the workforce in order to reduce overhead and increase customer satisfaction and experience.It also entails gathering and reviewing a lot of information related...
-
Workforce Management Analyst
1 week ago
Angeles City, Central Luzon, Philippines Connext Full time ₱900,000 - ₱1,200,000 per yearJoin Our Team as aWorkforce Management Analyst and work Onsite in Angeles CityAt Connext Global Solutions, we're not just about outsourcing — we're about innovating and elevating business processes for world-class companies across diverse industries, including Title and Escrow, Healthcare, Produce Distribution, Retail & Fashion, Design Consulting, and...
-
Clark | Workforce Scheduling Analyst
2 weeks ago
Angeles, Philippines Majorel Full timeOverview Join or sign in to find your next job Join to apply for the Clark | Workforce Scheduling Analyst role at Majorel We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our global footprint spans 31 countries across five continents, with 60,000+ people and 60 languages. We...
-
Workforce Planning Optimization Lead
17 hours ago
Angeles, Philippines Traveltechessentialist Full timeAirbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic...
-
Workforce Management Analyst
2 weeks ago
Angeles, Philippines Connext Full timeJoin Our Team as a Workforce Management Analyst and work Onsite in Angeles City! At Connext Global Solutions, we’re not just about outsourcing — we’re about innovating and elevating business processes for world-class companies across diverse industries, including Title and Escrow, Healthcare, Produce Distribution, Retail & Fashion, Design Consulting,...