WFM Planning Analyst

TASQ is looking for a WFM Planning Analyst to start work in Clark, Pampanga ASAP.The workforce analyst job description involves interpreting, analyzing, rating, and making recommendations to improve the workforce in order to reduce overhead and increase customer satisfaction and experience.It also entails gathering and reviewing a lot of information related...

About the Job: WFM Planning Analyst (Clark) Work Arrangement: Hybrid (2-3x/week onsite until further notice) Responsibilities: The job description involves interpreting, analyzing, rating, and making recommendations to improve the workforce in order to reduce overheads and increase customer satisfaction and experience. It also entails gathering and...

Position SummaryThe Workforce Supervisor is responsible for overall management & direction and motivation of the workforce Analysts and SMEs. Ensures client/customer goals are met by analyzing work volume variances to forecast and provide direction to adjust scheduling/staffing levels accordingly. Monitors service levels and directs real-time forecasting to...

Shift: Shifting schedulesSetup: Onsite in Clark, PampangaRequirements:⦁ Bachelor's degree graduate, any field.⦁ 3 years of MIS/RTA experience, preferably in BPO/Shared Services.⦁ Must also be exposed to Scheduling, Capacity planning, Forecasting, and Reporting⦁ Knowledge of using MIS Scheduling tools (PowerBI, VBA, Macros, Excel)⦁ Has strong...

TASQ is looking for a MIS reports analyst to work on-site in either F. Cabahug St. or Cebu IT Park ASAP. The prescreening interview will be done over the phone. About the job MIS Reports Analyst - Medical Equipment Support (Cebu) Work setup: Onsite (Cebu) Account: Medical Equipment Support Responsibilities: Provide support to Operational Leadership...

About the job: MIS Specialist - Clark, Pampanga (PowerBI, Tableau, VBA, Macros, Excel)Process Specialist - MIS (Clark) | OnsiteBenefits include:HMO for Employee and 2 Dependents (On Day 1)Quarterly performance bonus15% Night Differential24 Leaves AnnuallyRequirements:At least 3 years' experience in RTA/WFMFront end RTA experience is required; back end WFM...

About the job Process Specialist - MIS (Clark) | Onsite Benefits: HMO for Employee and 2 Dependents (On Day 1) Quarterly performance bonus Outstanding career development opportunities 15% Night Differential 24 Leaves Annually Requirements: At least 3 years' experience in RTA/WFM. Front end RTA experience is required, back end WFM experience is a plus. Must...

About the job Process Specialist - MIS (Clark) | Onsite Benefits: HMO for Employee and 2 Dependents (On Day 1) Quarterly performance bonus Outstanding career development opportunities 15% Night Differential 24 Leaves Annually Requirements: At least 3 years' experience in RTA/WFM. Front end RTA experience is required, back end WFM experience is a...

About the job Call Center Workforce Scheduler - ClarkAbout the job: Workforce Scheduler (Clark, Pampanga) | OnsiteWork Setup: OnsiteShift: Graveyard ScheduleRequirements:At least 1 year experience as WFM Scheduler in a BPO/Call Center setupAll candidates must be amenable to start this JuneResponsibilities:Service PlanningCreate short-term to long-range...

About the job Workforce Scheduler (Clark, Pampanga) | Onsite Work Setup: Onsite Shift: Graveyard Schedule Requirements: At least 1 year experience as WFM Scheduler in a BPO/Call Center Setup All candidates must be amenable to start this June. RESPONSIBILITIES: Service Planning The scheduling and service planning specialist is expected to create...