Workforce Planning Analyst
23 hours ago
About the Job: WFM Planning Analyst (Clark)
Work Arrangement: Hybrid (2-3x/week onsite until further notice)
Responsibilities:
- The job description involves interpreting, analyzing, rating, and making recommendations to improve the workforce in order to reduce overheads and increase customer satisfaction and experience.
- It also entails gathering and reviewing a lot of information related to staff performance and customer issues with the goal of determining ways to improve operations through effective staffing decisions and increase customer satisfaction.
- Develop and manage accurate forecasting models to predict workforce needs.
- Create effective work schedules to maximize resource efficiency.
- Monitor real-time call volume and adjust staffing levels as necessary.
- Analyze historical data to improve forecasting accuracy and scheduling strategies.
- Prepare and distribute regular performance reports to management.
- Collaborate with team leaders to address workforce management issues.
- Utilize workforce management software to enhance resource planning.
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WFM Planning Analyst
5 days ago
Angeles City, Central Luzon, Philippines TASQ Staffing Solutions Full time ₱900,000 - ₱1,200,000 per yearTASQ is looking for a WFM Planning Analyst to start work in Clark, Pampanga ASAP.The workforce analyst job description involves interpreting, analyzing, rating, and making recommendations to improve the workforce in order to reduce overhead and increase customer satisfaction and experience.It also entails gathering and reviewing a lot of information related...
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Workforce Planning Manager
1 day ago
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Workforce Planning Manager
23 hours ago
Angeles City, Central Luzon, Philippines RecruitNest Consulting Full timeJob Expectations:Position Type: Experienced - ManagerEmployment Type: Full-Time, Permanent (Direct Hire)Work Setup & Location: Hybrid (2-3 days onsite per week) - Clark, PampangaWork Schedule: Weekdays; Flexible Mid Shift (11 AM - 8 PM)Industry: Global Accounting FirmAbout the Job:We are looking for an experienced and strategic Deployment Manager to join our...
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Remote Workforce Manager
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HR Officer – Business Performance
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Workforce Manager
7 days ago
Angeles City, Central Luzon, Philippines TaskUs Full time ₱1,500,000 - ₱2,000,000 per yearJob Description*About TaskUs:*TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming,...
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Workforce Manager
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Workforce Scheduler
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Call Center Workforce Scheduler
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Financial Planning
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