Workforce Planning Analyst

17 hours ago

Angeles, Philippines TASQ Staffing Solutions Full time

About the Job: WFM Planning Analyst (Clark) Work Arrangement: Hybrid (2-3x/week onsite until further notice) Responsibilities: The job description involves interpreting, analyzing, rating, and making recommendations to improve the workforce in order to reduce overheads and increase customer satisfaction and experience. It also entails gathering and reviewing a lot of information related to staff performance and customer issues with the goal of determining ways to improve operations through effective staffing decisions and increase customer satisfaction. Develop and manage accurate forecasting models to predict workforce needs.Create effective work schedules to maximize resource efficiency. Monitor real-time call volume and adjust staffing levels as necessary.Analyze historical data to improve forecasting accuracy and scheduling strategies. Prepare and distribute regular performance reports to management. Collaborate with team leaders to address workforce management issues. Utilize workforce management software to enhance resource planning.

  • Workforce Planning Analyst

    1 day ago

    Angeles, Philippines TASQ Staffing Solutions Full time

    About the Job: WFM Planning Analyst (Clark) Work Arrangement: Hybrid (2-3x/week onsite until further notice) Responsibilities: The job description involves interpreting, analyzing, rating, and making recommendations to improve the workforce in order to reduce overheads and increase customer satisfaction and experience.It also entails gathering and reviewing...

  • Workforce Planning Analyst

    2 days ago

    Angeles, Philippines TASQ Staffing Solutions Full time

    About the Job: WFM Planning Analyst (Clark) Work Arrangement: Hybrid (2-3x/week onsite until further notice) Responsibilities: The job description involves interpreting, analyzing, rating, and making recommendations to improve the workforce in order to reduce overheads and increase customer satisfaction and experience.It also entails gathering and reviewing...

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    Angeles, Philippines MCI Full time

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  • WFM Planning Analyst

    3 days ago

    Angeles, Philippines TASQ Staffing Solutions Full time

    TASQ is looking for a WFM Planning Analyst to start work in Clark, Pampanga ASAP.The workforce analyst job description involves interpreting, analyzing, rating, and making recommendations to improve the workforce in order to reduce overhead and increase customer satisfaction and experience.It also entails gathering and reviewing a lot of information related...

  • WFM Planning Analyst

    2 days ago

    Angeles, Philippines TASQ Staffing Solutions Full time

    TASQ is looking for a WFM Planning Analyst to start work in Clark, Pampanga ASAP.The workforce analyst job description involves interpreting, analyzing, rating, and making recommendations to improve the workforce in order to reduce overhead and increase customer satisfaction and experience.It also entails gathering and reviewing a lot of information related...

  • WFM Planning Analyst

    17 hours ago

    Angeles, Philippines TASQ Staffing Solutions Full time

    TASQ is looking for a WFM Planning Analyst to start work in Clark, Pampanga ASAP.The workforce analyst job description involves interpreting, analyzing, rating, and making recommendations to improve the workforce in order to reduce overhead and increase customer satisfaction and experience.It also entails gathering and reviewing a lot of information related...

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    Angeles, Philippines Universal Access and Systems Solutions Inc. Full time

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    1 week ago

    Angeles, Philippines Majorel Full time

    Join or sign in to find your next job Join to apply for the Clark | Workforce Manager role at Majorel 1 month ago Be among the first 25 applicants Join to apply for the Clark | Workforce Manager role at Majorel Get AI-powered advice on this job and more exclusive features. We design, build and deliver end-to-end CX for many of the world’s most respected...