WFM Planning Analyst

TASQ is looking for a WFM Planning Analyst to start work in Clark, Pampanga ASAP.The workforce analyst job description involves interpreting, analyzing, rating, and making recommendations to improve the workforce in order to reduce overhead and increase customer satisfaction and experience.It also entails gathering and reviewing a lot of information related...

About the Job: WFM Planning Analyst (Clark) Work Arrangement: Hybrid (2-3x/week onsite until further notice) Responsibilities: The job description involves interpreting, analyzing, rating, and making recommendations to improve the workforce in order to reduce overheads and increase customer satisfaction and experience. It also entails gathering and...

Position SummaryThe Workforce Supervisor is responsible for overall management & direction and motivation of the workforce Analysts and SMEs. Ensures client/customer goals are met by analyzing work volume variances to forecast and provide direction to adjust scheduling/staffing levels accordingly. Monitors service levels and directs real-time forecasting to...

Senior Associate RTA/WFM Clark Pampanga Are you ready to make an impact? TASQ is looking for a Senior Associate RTA/WFM! The pre-screening interview will be done over the phone, so please keep your line open. Benefits: HMO for Employee and 2 Dependents (On Day 1) Quarterly performance bonus Outstanding career development opportunities 15% Night...

Shift: Shifting schedulesSetup: Onsite in Clark, PampangaRequirements:⦁ Bachelor's degree graduate, any field.⦁ 3 years of MIS/RTA experience, preferably in BPO/Shared Services.⦁ Must also be exposed to Scheduling, Capacity planning, Forecasting, and Reporting⦁ Knowledge of using MIS Scheduling tools (PowerBI, VBA, Macros, Excel)⦁ Has strong...

OverviewThe role of Workforce Supervisor is a pivotal position within the organization, responsible for overseeing the overall management and direction of the workforce. This includes motivating Analysts and SMEs to ensure that client/customer goals are met. The Workforce Supervisor analyzes work volume variances to forecast and adjust scheduling/staffing...

TASQ is currently seeking qualified candidates to fill the position of MIS Specialist. A pre-screening interview will be conducted via phone. **Job Details:** Process Specialist - MIS (Clark) | Onsite **Benefits:** - HMO coverage for the employee and two dependents starting on Day 1 - Quarterly performance bonuses - Excellent career development...

About the job: MIS Specialist - Clark, Pampanga (PowerBI, Tableau, VBA, Macros, Excel)Process Specialist - MIS (Clark) | OnsiteBenefits include:HMO for Employee and 2 Dependents (On Day 1)Quarterly performance bonus15% Night Differential24 Leaves AnnuallyRequirements:At least 3 years' experience in RTA/WFMFront end RTA experience is required; back end WFM...

About the job Process Specialist - MIS (Clark) | Onsite Benefits: HMO for Employee and 2 Dependents (On Day 1) Quarterly performance bonus Outstanding career development opportunities 15% Night Differential 24 Leaves Annually Requirements: At least 3 years' experience in RTA/WFM. Front end RTA experience is required, back end WFM experience is a...

About the job Process Specialist - MIS (Clark) | Onsite Benefits: HMO for Employee and 2 Dependents (On Day 1) Quarterly performance bonus Outstanding career development opportunities 15% Night Differential 24 Leaves Annually Requirements: At least 3 years' experience in RTA/WFM. Front end RTA experience is required, back end WFM experience is a plus. Must...