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Renewal Sales Expert

2 weeks ago

Manila, National Capital Region, Philippines SolarWinds Full time

SolarWinds is committed to providing exceptional customer experiences. As a Renewal Account Specialist, you will play a critical role in maintaining customer relationships and ensuring their continued success with our products and services.

Key Responsibilities
  • Maintain a high level of customer satisfaction through effective communication and issue resolution
  • Manage customer master records, licenses, software expiration dates, and contact information
  • Work closely with customers to resolve order issues and provide support
  • Manage pipeline, forecasting, and committing deals daily and weekly

You will be required to use Microsoft Office Applications for internal and external engagement and achieve monthly quotas and cumulative targets.