Support Resolution Professional

About the RoleWe are seeking a skilled Complaint Resolution Professional to join our team at Bank of the Philippine Islands (BPI).The successful candidate will be responsible for managing and resolving complex customer complaints, requests, and inquiries that have been escalated to the Bank's regulators, Senior Management, or internal units requiring special...

Job Summary:We are seeking a highly motivated Patient Account Resolution Professional to join our revenue cycle management team. In this role, you will be responsible for resolving patient account issues and working with customers to find mutually beneficial solutions.Key Responsibilities:Resolves patient account issues and negotiates payment...

As a Customer Care Professional at CommPeak Limited, you will play a vital role in ensuring customer satisfaction and delight.About the Role:You will be responsible for overseeing and addressing all customers' needs by providing accurate, professional pre and post-sale serviceProviding exceptional customer service to our large base of customersResolving...

As a Technology Support Representative, you will play a critical role in providing technical support and issue resolution to our customers at iOPEX Technologies. With at least 1 year of technical support experience and a passion for delivering exceptional customer experiences, you will be an excellent fit for our team.You will be responsible for providing...

At DXC Technology (Philippines), Inc., we are committed to delivering exceptional IT services that transform global businesses.As a Technical Support Professional, you will be the first point of contact for clients experiencing technical issues.Your key responsibilities will include providing timely and effective issue resolution, communicating technical...

Software Support ProfessionalWe are seeking a skilled software support professional to join our team. This role involves providing consultative support in an entry-level software support position. The successful candidate will assist municipalities nationwide in the operation and understanding of our ERP Pro software.This is an entry-level position with...

ResponsibilitiesThe Operations Support Representative will be responsible for reviewing and researching incoming client requests, providing resolution, and communicating with clients.The ideal candidate will have strong problem-solving skills, excellent communication abilities, and the ability to work efficiently in a high-volume environment.In addition, the...

Equipment Support ProfessionalWe are seeking an experienced Equipment Support Professional to join our team at IMV International Micro Village Inc.This role involves providing technical expertise and support across various departments, including the Technical Sales Center (TSC), In-House Repair operations, and management.Responsibilities include:Providing...

Role DescriptionThe Customer Care Analyst is responsible for delivering exceptional client service across various channels.Key Responsibilities:Client Support: Provide comprehensive support to clients on various topics, including organizational processes, operational tasks, and client requests.Chat Management: Manage multiple chat conversations...

Job DescriptionThe Workplace Conflict Resolution Manager will be responsible for resolving workplace conflicts and ensuring a safe and respectful work environment at TV5 Network, Inc. This role will require strong conflict resolution skills and the ability to work effectively in a team environment.Key Responsibilities:- Resolve workplace conflicts in a fair...

At Cloudstaff Philippines Inc., we are currently hiring a Problem Resolution Specialist to join our team. The successful candidate will possess a strong background in IT, excellent analytical skills, and the ability to communicate effectively.Job Description:Facilitate discussions and propose alternative approaches to resolve escalated cases, recurring...

Key Performance Indicators (KPIs)The Project Coordinator's performance will be evaluated based on the following KPIs:1. Timely resolution of vendor-related issues2. Successful convention of site from ARTB to RTB3. Quality of status reports submitted to the heads4. Effective collaboration with cross-functional teamsWhat We OfferWe offer a comprehensive...

**Job Summary**VST ECS Phils Inc. (Former MSI-ECS Phils. Inc.) is seeking an experienced IT Operations and Network Support Professional to join our team.The ideal candidate will have a strong background in IT operations and network support, with the ability to provide timely and effective resolution of network-related issues. This includes:Providing 24/7...

SUMEC CEEC PHILIPPINES is seeking a highly skilled Workplace Conflict Resolution Expert to join our team. As an HR professional, you will play a critical role in preventing and resolving workplace conflicts, promoting a positive and inclusive work environment.Key ResponsibilitiesInvestigate and resolve workplace conflicts, including disputes, grievances, and...

Payroll and Tax Resolution Specialist (CPP)DOXA TalentNegotiableHybrid - Manila 1-3 Yrs Exp Bachelor Full-timeJob DescriptionDescriptionROLE SUMMARYOur client is looking for a Payroll and Tax Resolution Coordinator who will play a critical role in ensuring compliance with payroll and sales tax regulations. This position involves managing the setup of new tax...

Job DescriptionAs a Customer Support Consultant at Satellite Office, you will play a vital role in ensuring the needs of our clients are met with exceptional customer support.Deliver professional and empathetic customer service to clients across various channelsAnswer client inquiries in a timely and accurate mannerBuid strong relationships with clients...

Job DescriptionWe are seeking a highly skilled Claims Resolution Specialist to join our team at Shopee. As a Claims Resolution Specialist, you will be responsible for investigating and processing claims related to lost, damaged, or delayed goods in transit.Gather evidence to support claims, including pre-shipment videos and photos, and work closely with our...

Job OverviewHCL Technologies Philippines Inc is seeking a skilled IT Support Professional to join our team. This role involves providing exceptional technical support to our clients, ensuring their issues are resolved efficiently and effectively.Key Responsibilities:Respond to and resolve client inquiries via phone, email, or chat platforms.Troubleshoot...

HawodTech Solutions is looking for a skilled Technical Support Professional to join our team. As a member of our IT support team, you will be responsible for providing technical assistance to our clients, resolving complex issues, and collaborating with cross-functional teams to drive business success.Key ResponsibilitiesTroubleshoot software and hardware...

About the RoleWe are looking for a highly motivated Commercial Client Support Specialist to join our team in Muntinlupa City, Philippines. The successful candidate will be responsible for providing top-notch support to our commercial banking clients, ensuring timely resolution of their queries and requests.Responsibilities:Research and resolve client...