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Equipment Support Professional

2 weeks ago

Manila, National Capital Region, Philippines IMV INTERNATIONAL MICRO VILLAGE INC. Full time
Equipment Support Professional

We are seeking an experienced Equipment Support Professional to join our team at IMV International Micro Village Inc.

This role involves providing technical expertise and support across various departments, including the Technical Sales Center (TSC), In-House Repair operations, and management.

Responsibilities include:

  • Providing in-depth knowledge and troubleshooting skills to support internal and external customers.
  • Collaborating effectively with the TSC department, In-House Repair team, and management to ensure smooth operations and efficient problem-solving.
  • Handling service or support calls, both internally and externally.

Key qualifications include:

  • A strong understanding of data communication and information access equipment.
  • The ability to thrive in a dynamic environment and enjoy troubleshooting technical challenges.
  • Exceptional customer service skills with a focus on clear communication and problem resolution.
  • Excellent teamwork skills and the ability to collaborate effectively across departments.