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Customer Support Professional

2 weeks ago

Manila, National Capital Region, Philippines iOPEX Technologies Full time

As a Technology Support Representative, you will play a critical role in providing technical support and issue resolution to our customers at iOPEX Technologies. With at least 1 year of technical support experience and a passion for delivering exceptional customer experiences, you will be an excellent fit for our team.

You will be responsible for providing technical support and issue resolution to our customers through ongoing issue triaging via email or remote web session. This role requires strong communication and problem-solving skills, as well as the ability to work in a fast-paced environment.

Job Description:

  • Provide technical support and issue resolution to customers via email or remote web session
  • Collaborate with peers and mentors to resolve complex issues
  • Utilize knowledge base and community forums to find solutions

About Us:

iOPEX Technologies is a dynamic and growing company that values innovation and customer satisfaction. Our team is passionate about delivering exceptional services and supporting our customers' needs.

What We Offer:

  • Competitive salary package
  • Exciting employee engagement activities
  • Stability and opportunities for growth
  • Learning sessions and professional development