Payroll and Tax Resolution Specialist
7 days ago
DOXA Talent
Negotiable
Hybrid - Manila 1-3 Yrs Exp Bachelor Full-time
Job DescriptionDescriptionROLE SUMMARY
Our client is looking for a Payroll and Tax Resolution Coordinator who will play a critical role in ensuring compliance with payroll and sales tax regulations. This position involves managing the setup of new tax accounts, resolving tax-related issues, and maintaining effective communication with government agencies and clients. The ideal candidate is detail-oriented, skilled at problem-solving, and has exceptional communication abilities.
WORK SCHEDULE: 9:00 AM – 6:00 PM Eastern Standard Time (10:00 PM – 7:00 AM Philippine Standard Time), follows Philippine holidays.
POSITION TYPE: Full Time
WORK ARRANGEMENT: Remote
ESSENTIAL FUNCTIONS:
- Perform the following tax compliance and account management duties:
- Oversee the setup and registration of new payroll and sales tax accounts.
- Ensure timely and accurate filing of payroll and sales tax returns at the federal, state, and local levels.
- Maintain up-to-date knowledge of tax laws and regulations to ensure compliance.
- Perform the following tax resolution duties:
- Investigate and resolve payroll and sales tax discrepancies or issues.
- Work directly with government agencies (IRS, state tax departments) to resolve tax disputes, notices, or audits.
- Prepare and submit necessary documentation to support tax resolution efforts.
- Perform the following payroll support duties:
- Assist in payroll processing to ensure compliance with tax regulations.
- Reconcile payroll tax liabilities and payments to ensure accuracy.
- Manage payroll-related deductions and withholdings.
- Perform the following communication and collaboration duties:
- Liaise with clients, employees, and agencies to resolve tax-related inquiries.
- Provide clear and professional explanations of tax matters to clients.
- Collaborate with internal teams to streamline payroll and tax processes.
- Perform the following process improvement and reporting duties:
- Identify and implement process improvements to enhance efficiency in payroll and tax compliance.
- Maintain accurate and organized records of tax filings, account setups, and resolutions.
- Generate and present reports on payroll and tax activities as required.
QUALIFICATIONS:
- Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
- 2-4 years of experience in payroll and tax compliance, including resolving tax issues.
- Certified Payroll Professional (CPP) or similar certification is preferred.
- Strong knowledge of payroll systems and tax compliance software (e.g., ADP, QuickBooks, or similar).
- Experience working with multi-state or multi-jurisdictional tax accounts is ideal.
- Prior experience in a client-facing or advisory role is ideal.
- Familiarity with sales tax regulations and payroll tax requirements.
- Exceptional problem-solving and analytical skills.
- Excellent verbal and written communication skills, including comfort with phone-based interactions.
- Ability to manage multiple tasks and deadlines in a fast-paced environment.
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