Medical Records Coordinator
2 weeks ago
This role is crucial in the medical records retrieval process within healthcare organizations. As the initial step in the workflow, the incumbent ensures all requests are accurate and complete for downstream processing.
Main Responsibilities:- Determine relevant healthcare providers associated with a client's treatment beyond the main facility listed by the law firm.
- Locate billing providers and related entities using tools such as Chartswap, prior request history, and direct provider calls.
- Input identified providers into the admin application.
- Review and correct incoming Release of Information (ROI) forms which are incomplete or incorrect in approximately 90% of cases.
- Create accurate 'base' forms before assembling final submission packets.
- Conduct thorough quality assurance checks for each ROI packet ensuring all required components (cover letters, affidavits, etc.) are accurate and complete.
- Assign requests to appropriate records team members based on workload and utilization metrics.
- Identify and escalate provider-specific requirements (e.g., custom forms) to the appropriate Client Success Manager (CSM).
- Resolve missing or conflicting information by liaising directly with the law firm's case manager.
- Prior experience requesting health records from providers on behalf of healthcare companies, law firms, or related organizations.
- Extreme accuracy is essential; errors can cause months-long delays in retrieval.
- Proficiency in Adobe Acrobat and PDF editing/combining tools.
- Strong verbal and written communication skills with a proactive problem-solving mindset.
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Medical Record Coordinator
2 weeks ago
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Medical Record Retrieval Professional
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Porac, Philippines beBeeDocument Full time $45,000 - $60,000Healthcare Document Specialist Job DescriptionThis role plays a pivotal part in the medical records retrieval process, ensuring all requests are complete and accurate. The quality of intake directly impacts the speed and accuracy of records retrieval for clients.Main ResponsibilitiesProvider Identification & ResearchDetermine relevant healthcare providers...
