
Medical Operations Coordinator
2 weeks ago
We are seeking a skilled Remote Medical Assistant to join our team. In this role, you will be the primary point of contact for patients, providing exceptional customer service while handling administrative tasks.
Responsibilities:- Respond to incoming phone calls and patient inquiries
- Schedule appointments and maintain accurate records
- Collect and update patient information in electronic health record systems
- Provide patients with essential information about services and procedures
- Handle patient check-ins and follow-up communications
- Collaborate with medical staff to ensure high-quality patient care
- Assist with administrative tasks to support office operations
- Previous experience as a medical receptionist or in a similar administrative role
- Strong understanding of medical office procedures
- Excellent communication skills and professional demeanor
- Proficiency in using electronic health record systems and scheduling software
- Strong organizational skills and attention to detail
- Ability to work independently in a remote environment
- Familiarity with insurance processes is beneficial
- Ability to handle sensitive patient information with confidentiality
- Seniority level: Entry-level position
- Employment type: Full-time
- Job function: Administrative role
- Industry: IT Services and IT Consulting
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