Customer Experience Specialist

2 weeks ago


Bacolod City, Western Visayas, Philippines Gratitude Philippines Full time

Gratitude Philippines is seeking highly skilled and motivated Customer Service Representatives to join our team.

About the Job

This role involves providing exceptional customer service to clients in the telecommunications industry. The ideal candidate will have strong communication skills, a positive attitude, and the ability to work well under pressure.

The successful candidate will be responsible for handling customer inquiries, resolving issues, and providing support to ensure customer satisfaction.

Requirements
  • At least a high school graduate with or without prior experience in BPOs
  • Strong communication and interpersonal skills
  • Ability to work well in a fast-paced environment

We offer a competitive salary of 14k-18k pesos per month, depending on experience. This position requires working on site at our Bacolod location. If you are willing to relocate, please note that we have a recruitment hub located at G/F Teleperformance Recruitment Hub, Luxur Place, Magsaysay Avenue, Singcang-Airport, Bacolod City, Negros Occidental. We operate Monday - Friday from 9AM - 4PM with a lunch break from 12PM - 1PM.

Benefits
  • Competitive salary
  • Opportunity to develop your customer service skills
  • A supportive and dynamic work environment


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