Service Excellence Specialists

1 week ago


Bacolod City, Western Visayas, Philippines Neksjob Corporation Full time
Job Overview

We are seeking highly skilled Service Excellence Specialists to join our team at Neksjob Corporation. In this role, you will be responsible for delivering exceptional customer service experiences through various channels.

About the Role

The successful candidate will have a strong background in communication and problem-solving skills, with excellent interpersonal skills to effectively interact with customers, colleagues, and stakeholders.

Responsibilities

Some key responsibilities of this role include:

  • Responding to customer inquiries and resolving issues in a timely and professional manner.
  • Providing product information and addressing customer concerns in a courteous and respectful tone.
  • Troubleshooting problems and escalating complex issues to senior representatives when necessary.
Requirements

To excel in this role, you will need:

  • Excellent communication and interpersonal skills.
  • A high level of flexibility and adaptability in a fast-paced environment.
  • A strong ability to work independently and as part of a team.
  • Strong problem-solving skills and analytical thinking.
Benefits

As a valued member of our team, you can expect:

  • A competitive salary range of PHP 14,000 - PHP 18,000 per month.
  • An exciting opportunity for career advancement within the company.
  • Promote from within opportunities to take on new challenges and responsibilities.
  • Comprehensive healthcare benefits to support your well-being.

Neksjob Corporation offers a dynamic and supportive work environment that fosters growth and development. If you're a motivated individual who is passionate about delivering exceptional customer experiences, we encourage you to apply.



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