Customer Service Specialist

6 days ago


Bacolod City, Western Visayas, Philippines Neksjob Philippines Full time

About the Role

We are seeking a Customer Service Specialist to join our team at Neksjob Philippines. As a key member of our support team, you will play a crucial role in ensuring exceptional customer experiences.

What You'll Do

  • Answer incoming calls from customers and resolve their inquiries and requests in a timely manner
  • Utilize various client-based tools and applications for customer management and servicing
  • Provide cutting-edge service in a friendly, confident, and knowledgeable manner

Why Choose Us?

  • Competitive salary: PHP 30,000 - 40,000 per month (depending on experience)
  • Exciting performance bonuses and account-specific allowances
  • Career advancement opportunities within the company
  • Promote within the company
  • Comprehensive healthcare benefits

Requirements

  • At least a high school graduate or equivalent
  • Excellent communication skills
  • Savvy in computer and internet navigation
  • Willingness to work on-site


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