Customer Service Ambassador

1 day ago


Bacolod City, Western Visayas, Philippines Gratitude Philippines Full time
Gratitude Philippines

We are seeking highly skilled and enthusiastic individuals to join our team as Telco Account Support Specialists. In this role, you will be responsible for delivering exceptional customer service and ensuring the highest level of satisfaction for our clients.

About This Role

This is an exciting opportunity to work with a dynamic team in a fast-paced environment. As a Telco Account Support Specialist, you will be handling customer inquiries, resolving issues, and providing solutions that meet their needs.

Key Responsibilities:
  • Provide exceptional customer service via phone, email, or chat
  • Analyze customer issues and provide effective solutions
  • Collaborate with internal teams to resolve complex customer concerns
  • Meet or exceed performance metrics and quality standards
Requirements:
  • Good communication and problem-solving skills
  • Ability to work in a team environment
  • Basic computer skills and familiarity with software applications
  • High school diploma or equivalent required
Salary and Benefits

We offer a competitive salary package that includes:

  • Starter: ₱16,300 per month
  • Shifter: ₱18,300 per month

In addition to a salary, we also offer benefits such as opportunities for growth and development, a supportive work environment, and recognition programs.



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