Customer Service Specialist for Neksjob Philippines

5 days ago


Bacolod City, Western Visayas, Philippines Neksjob Philippines Full time

Neksjob Philippines is seeking a Customer Service Specialist to join our team.

As a Customer Service Specialist, you will be responsible for handling customer inquiries and concerns regarding goods and services. Your role will involve assisting customers with returns, upgrades, and purchases, as well as providing guidance and technical support.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, or chat in a professional and courteous manner
  • Provide solutions to customer complaints and concerns in a timely and efficient manner
  • Assist customers with product information, pricing, and availability
  • Resolve customer issues in accordance with company policies and procedures

Requirements:

  • Diploma in Business Administration or related field
  • At least 1 year of customer service experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Knowledge of MS Office and internet browsing

Why Choose Us?

  • Competitive Salary: PHP 16,000 per month
  • Exciting Performance Bonuses & Account-Specific Allowances
  • Career Advancement Opportunities
  • Promote Within the Company
  • Comprehensive Healthcare Benefits

About Us: Neksjob Philippines is a leading provider of customer service solutions. We are committed to delivering exceptional customer experiences and building long-term relationships with our clients.



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