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Fairview Customer Advocate

1 week ago


Manila, National Capital Region, Philippines Globe Telecom Full time

Globe Telecom is an Equal Opportunity Employer.

About Our Values

We value respect, empathy, and open communication in everything we do.

Job Responsibilities:
  1. Provide timely and effective assistance to customers via digital channels.
  2. Attend to sales and service needs of customers with professionalism and empathy.
  3. Analyze and resolve customer complaints and concerns in a fair and efficient manner.
Requirements:
  • Bachelor's Degree Holder (Graduate).
  • Minimum 3-5 years of experience in a sales and customer-facing role.
  • Strong communication and interpersonal skills with ability to work in a fast-paced environment.
  • Familiarity with CRM tools and online platforms.