Customer Support Specialist

1 month ago


Cebu City, Central Visayas, Philippines Neksjob Full time

Neksjob seeks a highly skilled and dedicated Customer Support Specialist to join our team.

About the Role

This is an exciting opportunity for individuals who are passionate about delivering exceptional customer experiences. As a Customer Support Specialist, you will be responsible for handling customer inquiries, resolving issues, and providing timely support through various channels.

Key Responsibilities
  • Answering customer calls, emails, and chats in a professional and courteous manner
  • Troubleshooting technical issues and finding solutions to resolve customer concerns
  • Providing accurate and up-to-date information about Neksjob's products and services
Requirements

To succeed in this role, you will need:

  • At least a High School Graduate (old curriculum) or Senior High School Graduate with excellent communication skills
  • With or without BPO experience; we welcome candidates from various backgrounds
Why Join Us?

As a valued member of our team, you can expect:

  • A competitive salary ranging from $12,000 - $15,000 per year, depending on your qualifications and experience
  • Exciting performance bonuses and account-specific allowances
  • Career advancement opportunities within the company, promoting growth and development
  • Comprehensive healthcare benefits to ensure your well-being


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