Hotel Front Desk Associate
1 day ago
We are seeking a highly skilled and customer-focused Hotel Receptionist to join our team at Hotel Okura Manila. As the first point of contact for our guests, you will be responsible for managing all aspects of their accommodation, ensuring a seamless and enjoyable experience.
Key Responsibilities:- Perform all check-in and check-out tasks efficiently and accurately.
- Manage online and phone reservations, providing guests with clear information and assistance.
- Inform customers about payment methods and verify their credit card data to ensure smooth transactions.
- Register guests, collecting necessary information and ensuring accurate records.
- Welcome guests upon their arrival, assign rooms, and provide information about our hotel, available rooms, rates, and amenities.
- Respond to clients' complaints in a timely and professional manner, resolving issues promptly.
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully furnished to accommodate guests' needs.
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, such as wedding guests.
- Upsell additional facilities and services, when appropriate, to enhance the guest experience.
- Maintain updated records of bookings and payments, ensuring accurate and efficient operations.
- Self-confidence and strong communication skills to effectively interact with guests and colleagues.
- Strong computer skills and proficiency in Opera PMS (or similar hotel management systems).
- A minimum of 1-2 years of experience in a similar customer-focused environment, such as hotel, retail, or hospitality.
- Reliable transportation and a flexible schedule, including holidays and weekends.
- Strong verbal, written, and interpersonal skills to maintain a positive and professional attitude in all situations.
- Ability to adhere to the policies and procedures of the hotel and maintain exceptional service standards.
-
Hotel Receptionist
10 hours ago
Manila, National Capital Region, Philippines Hotel Okura Manila Full timeJob Title: Hotel Front Desk ReceptionistWe are seeking a highly organized and detail-oriented Receptionist to join our team at Hotel Okura Manila.Key Responsibilities:Provide exceptional customer service to guests, responding to inquiries and resolving issues in a timely and professional manner.Manage front desk operations, including checking in and out...
-
Hotel Front Desk Associate
10 hours ago
Manila, National Capital Region, Philippines REGENCY GRAND SUITES Full timeReceptionist Job DescriptionWe are seeking a highly skilled and organized Receptionist to join our team at Regency Grand Suites. As a key member of our front desk team, you will be responsible for providing exceptional guest service, ensuring a smooth and enjoyable stay for our guests.Key Responsibilities:Welcoming and checking in guests, allocating rooms,...
-
Hotel Front Desk Associate
1 day ago
Manila, National Capital Region, Philippines REGENCY GRAND SUITES Full timeJob Title: Hotel ReceptionistWe are seeking a highly skilled and experienced Receptionist to join our team at Regency Grand Suites. As a key member of our front desk team, you will be responsible for providing exceptional guest service, ensuring a smooth and enjoyable stay for our guests.Key Responsibilities:Greet and welcome guests, responding to their...
-
Front Desk Coordinator
1 day ago
Manila, National Capital Region, Philippines JMM hotel Full timeFront Desk Receptionist Role at JMM HotelWe are seeking a highly organized and detail-oriented Front Desk Receptionist to join our team at JMM Hotel. As the first point of contact for our guests and visitors, you will be responsible for creating a warm and welcoming atmosphere.Key Responsibilities:Greet and sign in visitors, ensuring a smooth and efficient...
-
front desk officer
1 week ago
Manila, National Capital Region, Philippines YHT Realty Corporation (Tropicana Suites) Full timeFront Desk Associate Summary: Welcoming guests, handling front desk duties, and providing excellent customer service in a fast-paced hotel environment. About the role Warmly welcome and check-in guests, handling all front desk duties in a friendly and efficient manner. Respond to guest inquiries and requests, providing information about the...
-
Front Desk Receptionist
10 hours ago
Manila, National Capital Region, Philippines JMM hotel Full timeJob Title: Frontdesk/ ReceptionistAbout the Role:The Front Desk Receptionist is the first point of contact at JMM hotel, responsible for providing exceptional customer service and ensuring a smooth experience for visitors and guests.Key Responsibilities:Greet and sign in visitors, ensuring a warm and welcoming atmosphereReceive and sort mail, ensuring timely...
-
Hotel Front Desk Associate
1 day ago
Manila, National Capital Region, Philippines REGENCY GRAND SUITES Full timeJob Title: Hotel ReceptionistWe are seeking a highly skilled and experienced Receptionist to join our team at Regency Grand Suites. As a key member of our front desk team, you will be responsible for providing exceptional guest service, ensuring a smooth and enjoyable stay for our valued guests.Key Responsibilities:Greet and welcome guests, responding to...
-
Hotel Front Desk Associate
1 day ago
Manila, National Capital Region, Philippines Hotel Okura Manila Full timeHotel Receptionist Job DescriptionWe are seeking a highly skilled and customer-focused Hotel Receptionist to join our team at Hotel Okura Manila. As the first point of contact for our guests, you will be responsible for managing all aspects of their accommodation, ensuring a seamless and enjoyable experience.Key Responsibilities:Perform all check-in and...
-
Hotel Front Desk Associate
1 day ago
Manila, National Capital Region, Philippines Hotel Okura Manila Full timeHotel Receptionist Job DescriptionWe are seeking a highly skilled and customer-focused Hotel Receptionist to join our team at Hotel Okura Manila. As the first point of contact for our guests, you will be responsible for managing all aspects of their accommodation, ensuring a seamless and enjoyable experience.Key Responsibilities:Perform all check-in and...
-
Hotel Front Desk Associate
1 day ago
Manila, National Capital Region, Philippines Hotel Okura Manila Full timeHotel Receptionist Job DescriptionWe are seeking a highly skilled and customer-focused Hotel Receptionist to join our team at Hotel Okura Manila. As the first point of contact for our guests, you will be responsible for managing all aspects of their accommodation, ensuring a seamless and enjoyable experience.Key Responsibilities:Perform all check-in and...
-
Front Desk Officer
1 day ago
Manila, National Capital Region, Philippines TahjNsdmm Management Full timeFront Desk Officer Job DescriptionWe are seeking a highly skilled and experienced Front Desk Officer to join our team at Tahj/Nsdmm Management.Key Responsibilities:Provide exceptional customer service to guests and clientsManage front desk operations, including check-in, check-out, and room assignmentsHandle guest inquiries and resolve issues in a...
-
Front Desk Officer
1 day ago
Manila, National Capital Region, Philippines TahjNsdmm Management Full timeFront Desk Officer Job DescriptionTahj/Nsdmm Management is seeking a highly skilled and experienced Front Desk Officer to join our team.Key Responsibilities:Provide exceptional customer service to guests and clientsManage front desk operations, including check-in, check-out, and room assignmentsHandle guest inquiries and resolve issues in a professional and...
-
Front Office Supervisor
1 month ago
Manila, National Capital Region, Philippines DoubleDragon Properties Corp. Full timeFRONT OFFICE SUPERVISORResponsible for supervising Front Office operations of hotel and providing support to the Duty Manager QualificationsGraduate of BS Hotel and Restaurant Management or any related courseMinimum of 3 years experience as Front Office Associate and 1-year experience in a supervisory roleExperienced in OPERA systemExcellent oral...
-
Front Desk Officer
1 day ago
Manila, National Capital Region, Philippines TahjNsdmm Management Full timeFront Desk Officer Job DescriptionTahj/Nsdmm Management is seeking a highly skilled and experienced Front Desk Officer to join our team.Key Responsibilities:Provide exceptional customer service to guests and clientsManage front desk operations, including check-in, check-out, and room assignmentsHandle guest inquiries and resolve issues in a professional and...
-
Front Desk Officer
1 day ago
Manila, National Capital Region, Philippines TahjNsdmm Management Full timeFront Desk Officer Job OpportunityWe are seeking a highly skilled and experienced Front Desk Officer to join our team at Tahj/Nsdmm Management.Key Responsibilities:Provide exceptional customer service to guests and clientsManage front desk operations, including check-in, check-out, and room assignmentsHandle guest inquiries and resolve issues in a...
-
Front Desk Officer
1 day ago
Manila, National Capital Region, Philippines TahjNsdmm Management Full timeFront Desk Officer Job DescriptionWe are seeking a highly skilled and personable Front Desk Officer to join our team at Tahj/Nsdmm Management.Key Responsibilities:Provide exceptional customer service to guests and clientsManage front desk operations, including check-in, check-out, and room assignmentsHandle guest inquiries and resolve issues in a timely and...
-
Hotel Receptionist
10 hours ago
Manila, National Capital Region, Philippines TahjNsdmm Management Full timeJob Title: Front Desk OfficerWe are seeking a highly skilled and experienced Front Desk Officer to join our team at Tahj/Nsdmm Management.Job SummaryThe successful candidate will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a smooth and efficient experience for our guests.Key ResponsibilitiesProvide...
-
Hotel Receptionist
1 day ago
Manila, National Capital Region, Philippines Hotel Okura Manila Full timeJob Title: Reservation AgentWe are seeking a highly organized and detail-oriented Reservation Agent to join our team at Hotel Okura Manila.Key Responsibilities:Serve guests by greeting, welcoming, and directing them appropriately.Answer and screen incoming phone calls, providing basic information as needed.Receive and sort daily mail, deliveries, and...
-
Front Desk Coordinator
1 day ago
Manila, National Capital Region, Philippines Hotel Okura Manila Full timeJob Title: ReceptionistWe are seeking a highly organized and detail-oriented Receptionist to join our team at Hotel Okura Manila.Key Responsibilities:Provide exceptional customer service to guests and visitors, ensuring a warm and welcoming experience.Manage incoming phone calls, respond to inquiries, and direct visitors to the appropriate personnel or...
-
Front Desk
4 weeks ago
Manila, National Capital Region, Philippines KMC Solutions Full timeMake your next big career move by applying as KMC Solutions' next CUSTOMER SUCCESS ASSOCIATE The Customer Success Associate is expected to perform tasks quickly and efficiently, with a high level of professionalism and a positive attitude. It is expected that the Customer Success Associate is capable and able to help manage the front desk, office/facility...