NOC Technical Lead

5 days ago


Cebu City, Central Visayas, Philippines Bold Business Full time

Bold Business is looking for a highly skilled NOC Technical Lead to oversee our network operations team. The ideal candidate will have experience in network operations, IT support, or NOC-related roles and be proficient in network monitoring tools.

Leadership & Collaboration:NOC Team Leadership:
  1. Lead the NOC team in monitoring, supporting, and managing network systems
  2. Develop and implement strategies to optimize network performance and reliability
Incident Management:
  1. Troubleshoot, analyze, and resolve network-related incidents (e.g., connectivity issues, system outages, and packet loss)
  2. Escalate critical incidents to the appropriate teams according to established protocols
Network Optimization:
  1. Ensure that network devices and systems are optimized for performance, reliability, and security
  2. Regularly conduct network performance assessments and suggest improvements or upgrades

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