Senior ISP Escalation Specialist

Job SummaryThe Escalation Manager will play a critical role in CallTek's support team, acting as a central point for managing and resolving escalated customer issues. This individual will ensure high-priority cases are addressed promptly, driving resolution while improving customer satisfaction and maintaining service-level agreements (SLAs).Main...

Customer Support Specialist - Escalation ManagerWe are seeking an experienced Customer Support Specialist to fill the role of Escalation Manager at CallTek. The successful candidate will be responsible for managing and resolving escalated customer issues, working closely with support teams, field teams, and other departments to resolve complex issues, and...

Company OverviewWe are OP360, a leading provider of innovative solutions for businesses. Our mission is to deliver exceptional customer experiences through our team of skilled professionals. Job DescriptionWe are seeking a highly motivated Technical Escalation Specialist to join our team. As a key member of our support team, you will be responsible for...

Job TitleWe are seeking a highly skilled Incident Resolution Expert to join our team at Dynamixcloud. As a Service Desk Escalation Lead, you will be responsible for managing and overseeing the escalation process for any support issue.The ideal candidate will have strong analytical and problem-solving skills, excellent communication abilities, and leadership...

The Tier 2 Technical Support Specialist responds to service tickets and requests for local and remote network support in order to meet service level agreements. Troubleshooting and resolving hardware, software, application, network, user access, and all related issues are part of the daily routine. The Tier 2 Technical Support Specialist will interact with...

We are seeking a detail-oriented Network Operations professional to manage network connectivity and troubleshoot issues ensuring seamless operations.Key ResponsibilitiesAlert Response: Respond promptly to inbound alerts from monitoring systems.Troubleshooting: Conduct initial remote troubleshooting to identify root causes or restore connectivity.Circuit...

Stealth Monitoring is looking for talented individuals like you Be the next Escalation Specialist.Here at Stealth Monitoring, we help our clients by placing cameras in known problem locations on our client's properties. Through innovative technologies and a world-class standard review process, we view live video streams from these cameras to proactively...

ResponsibilitiesHandle customer inquiries via calls, emails, or chatsTroubleshoot a variety of technical issuesProvide clear step-by-step assistanceIdentify root causes of problems using diagnostic toolsDocument and track technical issuesEscalate complex problems to higher-level supportOffer expert product guidance and usage tipsStay updated on product...

The Implementation Specialist I is responsible for the pre-vendor setup & post-implementation activities related to new/existing client contracts and setups for Resident Solution products such as ClickPay. This position reviews data for discrepancies or inaccuracies and corrects any incompatibilities in information in the system. The ISP enters customer and...

Dover Corporation is an independent business to business service provider within Dover Corporation, a diversified global manufacturer with annual revenues of $7.5 billion. We are accountable for delivering selected transactional services in Accounting and Finance to the entire organization.Job Description:This role will involve working with an emerging...

We design, build and deliver end-to-end Customer Experience (CX) solutions for leading brands. Our global footprint enables flexible solutions that harness our unique expertise in cultural nuances.Job DescriptionThe primary purpose of this role is to streamline single escalations between Majorel and clients. This position supports frontline agents by...

Kuehne + Nagel AS is looking for an Integrated Logistics Specialist SC-YY to support our team on all day-to-day activities associated with supply chain compliance and operational excellence.About the RoleTo provide on-time and accurate data for senior members to identify and implement continuous improvement activities.Act as an ISC customer expert for...

Join Our Team as a Customer Service Professional!Are you passionate about delivering exceptional customer service? Do you have excellent communication skills and the ability to work effectively in a fast-paced environment? If so, we invite you to apply for the Customer Interaction Specialist position at Metacom Careers.In this role, you will be responsible...

We're Hiring: Data & Software Support SpecialistAescalade is seeking a Data & Software Support Specialist to join our growing team In this role, you will play a key role in providing efficient, timely, and accurate support to our clients. You will collaborate with a Chicago-based healthcare technology company that is revolutionizing how health systems...

About the PositionIndicle is seeking an experienced Manager of Escalated Issue Resolution Team to join our team. As a key member of our revenue cycle operations team, you will be responsible for overseeing the investigation and resolution of complex billing, coding, and reimbursement issues.Main ResponsibilitiesTeam Leadership & Management:Supervise a team...

Job DescriptionWe design, build and deliver end-to-end customer experience (CX) solutions for leading brands worldwide. Our global footprint enables us to provide flexible solutions that cater to diverse cultural nuances.The main purpose of this role is to streamline escalations between Majorel and clients. You will be responsible for supporting frontline...

We are seeking a highly experienced and skilled Cloud Infrastructure Specialist to join our team in Cebu, Philippines. As the most senior IT technical resource in the region, you will be responsible for providing focused attention on commercial cloud business applications and back-office systems projects.Key Responsibilities:Provide leadership and guidance...

At Best Careers and Opportunities, we are committed to delivering exceptional results through our team's collective expertise and passion. We are seeking a highly skilled Senior Quality Specialist to join our team and contribute to our quality excellence journey.In this role, you will be responsible for developing and implementing quality strategies,...

The Product Support Specialist maintains business relationships by serving as an internal advocate and client liaison. The successful candidate will provide escalation support for one of JobTarget's product verticals and aim to solve problems quickly while providing a positive customer experience. The Product Support Specialist will undertake advanced...

Incident Resolution Specialist:Dynamix is seeking a highly skilled Incident Resolution Specialist to join our team. In this role, you will be responsible for resolving complex and high-priority incidents, working closely with cross-functional teams to ensure timely resolution and customer satisfaction.Key Responsibilities:Incident Resolution: Resolve complex...