IT HelpDesk Professional

About the RoleWe are looking for a highly motivated and organized IT Helpdesk Professional to provide technical support to our global users. The successful candidate will manage and prioritize incoming support tickets, diagnose and resolve hardware, software, and network issues on both Mac and PC devices, and participate in a follow-the-sun support model to...

The Helpdesk Manager ensures the adherence of professionalism and expansion of all activities done at the Service/Help desk levels, in addition to development of the Helpdesk Team Leads.They will ensure that the help desk team delivers flawless customer service in managing incident restoration and service level agreements and ensure that client inquiries are...

JOB DESCRIPTIONA. Duties and Responsibilities done at PERIODIC or REGULAR IntervalsIssues Letter of Authority after assessment of coverage, professionally explains non-coverage rationale to members.Responds to inquiries and complaints, resolves customers' feedback and issues raised regarding handling time and waiting time.Encodes manual LOAs within the...

Job Description:We are seeking a highly motivated and organized individual to join our Associate Helpdesk team as a Customer Service Representative. This role involves handling customer inquiries via phone calls, live chats, and emails, and providing timely and effective resolutions to customer concerns.Main Responsibilities:Promptly respond to customer...

About the RoleThe Technical Support Representative role at Datamatics is responsible for providing exceptional customer service to our clients by resolving technical issues efficiently and effectively. This includes handling queries and issues related to hardware and applications, escalating complex cases, and maintaining a high level of technical...

Company OverviewAnthesis (Philippines) Inc. is a leading provider of IT solutions seeking a skilled IT professional to join our global team. As a Helpdesk Director, you will be responsible for managing and improving our service desk operations.Main Responsibilities:Manage and improve the service desk for 1500+ end users globallyManage regional service desk...

Job Description:We are seeking an Engineering Helpdesk Professional to join our team at Deltek Systems (Philippines), Ltd. In this role, you will provide technical support to customers, troubleshooting and resolving issues, and escalating complex problems to engineering teams.About the Role:You will serve as a liaison between Customer Care and Engineering...

Cognizant is a global organization serving clients across multiple industries with a deep set of offerings provided by our practice areas and supported by corporate and enabling functions. Employing roughly 270,000 talented associates worldwide, Cognizant is dedicated to anticipating and solving clients' toughest problems and enabling them to thrive in the...

Job Description - Helpdesk - Service Desk Junior Associate Technician (04302)Helpdesk - Service Desk Junior Associate TechnicianBe the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Helpdesk - Service Desk Associate Technician working Remotely in Metro Manila Philippines, you'll be a part of bringing...

Position: Helpdesk Engineer, Corporate ITLocation: Philippines, ManilaJob DescriptionProvide day-to-day technical support to end users and ensure the smooth running of computers, network devices, and printers.Troubleshoot and resolve end user application issues, maintain and update technical support documentation.Handle asset management, maintain inventory,...

Ready to help build IBM's biggest asset - its talent? As a Recruitment Professional, you serve an integral role as the main point of contact for both candidates and hiring managers, guiding them through the full recruiting lifecycle. Work with a team using the most innovative approaches to attraction, sourcing, selection, interviewing, offering, and closing....

International Registries is looking for a new member of the IT Team located in our Manila, Philippines office. We're looking for a friendly, self-sufficient, and motivated individual who can bring useful skills and perspectives to our global IT team. This is a HelpDesk Specialist Tier 2 position, but Tier 1 applicants may be considered. The position is...

Status: Full-time / 40 hour per weekSchedule: Monday to Friday, 8:00 PM to 5:00 AM Manila TimeAbout the client:Our client is a US-based Audio Visual Design company that offers commercial audio and video systems planning, design, & installation services to businesses in Florida and throughout the USA.MAJOR DUTIES AND RESPONSIBILITIES:Effectively,...

**About the Role**We are a company looking for a skilled IT Service Delivery Professional to join our IT team. The successful candidate will be responsible for providing first-line technical support to our global user base, resolving hardware, software, and network issues, and participating in a follow-the-sun support model.**Key Skills**Minimum of 3-5 years...

The successful candidate will have prior experience in a Service Desk / IT Helpdesk environment and possess a strong understanding of fundamental business technologies, including Microsoft Office, Active Directory, Exchange, Networking, Desktop Support for Windows and MAC Operating Systems. They must be highly motivated, self-starting individuals who...

Company Overview:For 35 years Professional Advantage has been meeting the evolving technology needs of our clients in Australia and internationally. We have been operating in Manila since 2008, and our Representative Office was founded in 2022.• Our team in Manila is made up of over 70 people,• We offer a favourable weekday shift schedule that aligns...

Company Overview:For 35 years Professional Advantage has been meeting the evolving technology needs of our clients in Australia and internationally. We have been operating in Manila since 2008, and our Representative Office was founded in 2022.• Our team in Manila is made up of over 70 people,• We offer a favourable weekday shift schedule that aligns...

About REMOTE STAFF, INC.We are a dynamic Audio Visual Design company serving businesses in Florida and nationwide.Job OverviewThis is an exciting opportunity for a Helpdesk Technician to join our team. As a Helpdesk Technician, you will be the first point of contact for our clients, providing technical support and resolving technical issues in a timely and...

About the RoleWe are seeking a highly skilled IT professional to fill the position of System Administration Expert at ConnectOS. As a key member of our team, you will be responsible for managing Active Directory, Group Policies, user accounts, and permissions across various environments. You will also be an expert in Office 365 applications, including Azure...

Sales Professional — Join CITYSTYLE todayWe are looking for a motivated and personable Sales Professional to join our teamJob summary:Generate leads and build a strong sales pipeline through calls, emails, and networking.Conduct in-depth needs assessments with potential clients to identify their challenges and recommend IT solutions.Persuade, negotiate,...