HelpDesk Specialist, Tier 2

Job DescriptionThe Senior HR Helpdesk Executive role supports managing employee queries through workflow tools, chats, and telephony across various human resources activities.Key TasksManage Tier 1 employee queries via emails, chats, and telephony.Exhibit excellent communication skills to respond to employees over voice solutions.Our Commitment to Diversity...

JOB DESCRIPTIONA. Duties and Responsibilities done at PERIODIC or REGULAR IntervalsIssues Letter of Authority after assessment of coverage, professionally explains non-coverage rationale to members.Responds to inquiries and complaints, resolves customers' feedback and issues raised regarding handling time and waiting time.Encodes manual LOAs within the...

About the RoleThe Technical Support Representative role at Datamatics is responsible for providing exceptional customer service to our clients by resolving technical issues efficiently and effectively. This includes handling queries and issues related to hardware and applications, escalating complex cases, and maintaining a high level of technical...

Job DescriptionFirst point of contact for all users calling for Helpdesk Support hotline.Deals with hardware and application support queries and issues reported to the support desk.Take ownership and responsibility of issues from start through to a successful resolution.Escalate issues and involve Tier 2 wherever required in order to resolve issues as...

We are seeking a highly motivated Remote IT Support Engineer to join our team. In this role, you will be responsible for resolving technical issues for our clients using industry standard RMM and PSA tools.About UsKalutasan, Inc. is a US-based Managed Service Provider (MSP) with over 10 years of experience delivering top-tier IT service and support to...

About the JobJocson College is seeking a highly motivated and detail-oriented Helpdesk Analyst to join our IT department.The successful candidate will be responsible for providing top-notch technical support to our students, faculty, and staff.This is an exciting opportunity for someone who is eager to learn and grow with our...

Job DescriptionWe are seeking a skilled and detail-oriented Technical Support Representative to join our team at Datamatics. The ideal candidate will be the first point of contact for all users calling our Helpdesk Support hotline, dealing with hardware and application support queries and issues reported to the support desk.Responsibilities:Taking ownership...

Job SummaryThe Helpdesk Coordinator plays a critical role in our recruitment contact center, providing exceptional customer service to our clients and stakeholders. This position involves resolving customer inquiries through multiple contact mediums, working closely with internal and external teams to deliver timely and effective solutions.The ideal...

Job Summary:We are seeking a skilled Helpdesk Support Specialist to join our team at Deltek Systems (Philippines), Ltd. In this role, you will provide exceptional support to customers by resolving technical issues and escalating complex problems to engineering teams.About the Role:You will serve as a liaison between Customer Care and Engineering teams,...

About REMOTE STAFF, INC.We are a US-based Audio Visual Design company that offers commercial audio and video systems planning, design, & installation services to businesses in Florida and throughout the USA.Job DescriptionThe Helpdesk Technician will be responsible for providing technical support to our clients. The role involves effectively representing...

BAQS:Graduate of Human ResourcesWith experience in US HR Operations and WorkdayOpen to any HR facet, including Talent Acquisition, HR Shared Services, and Total Payroll and Benefits.Job Summary:The Senior HR Helpdesk Executive role supports managing employee queries through workflow tools, chats, and telephony across various human resources activities....

About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Private Advertiser. As a key member of our IT department, you will be responsible for deploying software to users and collaborating with the Software Delivery team to plan and troubleshoot deployments.Key responsibilities include resolving tier 1 and tier 2...

Select how often (in days) to receive an alert:Network Operations Engineer Tier IJob Responsibilities:Design, configure, and maintain network infrastructure in Data Center environments.Troubleshoot and resolve complex network issues to ensure optimal performance and uptime.Manage and monitor network performance using appropriate tools and metrics.Collaborate...

Job SummaryThe Senior HR Helpdesk Executive role supports managing employee queries through workflow tools, chats, and telephony across various human resources activities.Key ResponsibilitiesManage Tier 1 employee queries via emails, chats, and telephony.Exhibit excellent communication skills to respond to employees over voice solutions.Required Skills and...

Job OverviewEmerson Electric (Asia) Limited - ROHQ seeks a highly skilled Procurement Specialist 2 to join its team. As a key member of the procurement team, you will be responsible for identifying and procuring goods and services that meet operational needs.Key ResponsibilitiesIdentify and procure goods and services to ensure timely delivery and minimize...

About the RoleThe Senior HR Helpdesk Executive role supports managing employee queries through workflow tools, chats, and telephony across various human resources activities.ResponsibilitiesManage Tier 1 employee queries via emails, chats, and telephony.Exhibit excellent communication skills to respond to employees over voice solutions.What We OfferWe take...

Job SummaryThe Technical Support Specialist provides standard support and development activity, including problem resolution, analysis, design, and implementation activity for application, helpdesk, and/or infrastructure support activity. The role requires strong analytical skills and a working knowledge of specific functional or technical areas.

Description: As a Quality Assurance Specialist, you will be responsible for providing support for bug triaging on online client platforms involving Emails from customers/end-users.About the RoleGenpact is a global professional services firm that delivers outcomes to shape the future. Our team of 125,000+ people across 30+ countries is driven by our passion...

TREND MICRO INCORPORATED-PHILIPPINE BRANCH is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be the first point of contact for internal clients, providing 24/7 support through various channels.Key Responsibilities:Provide first-line technical support via phone, chat, and email.Manage...

Status: Full-time / 40 hour per weekSchedule: Monday to Friday, 8:00 PM to 5:00 AM Manila TimeAbout the client:Our client is a US-based Audio Visual Design company that offers commercial audio and video systems planning, design, & installation services to businesses in Florida and throughout the USA.MAJOR DUTIES AND RESPONSIBILITIES:Effectively,...