Help Desk Associate
5 days ago
GECO Philippines is seeking a talented HELP DESK ASSOCIATE to provide top-notch customer service and support.
Main Responsibilities:
- Sustain a professional demeanor when engaging with customers.
- Respond promptly to customer inquiries across various communication platforms.
- Deliver clear and concise communication to address customer concerns effectively.
- Timely resolve customer complaints and issues.
- Achieve in-depth knowledge of our products to offer accurate customer assistance.
- Process customer requests with precision and attention to detail.
- Maintain accurate records of customer interactions, transactions, and feedback.
- Collaborate with colleagues as needed to drive success.
- Contribute to an environment of continuous improvement to optimize customer service.
- Ensure high levels of customer satisfaction through exceptional support.
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Help Desk Professional
5 days ago
Iloilo City, Western Visayas, Philippines HR Network Incorporated Full timeJob OverviewJob DescriptionWe are looking for a Help Desk Professional to join our team at HR Network Incorporated. The successful candidate will be responsible for providing technical support to our clients and ensuring that they receive the highest level of service.Main Duties:Deliver excellent customer service by responding promptly to client inquiries...
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Help Desk Professional
13 hours ago
Bacolod City, Western Visayas, Philippines Talent Outsourcing Channel (TORCH) Solutions Full timeAre you looking for a challenging and rewarding career in customer support? TORCH Solutions is seeking a highly skilled professional to join our team as a Help Desk Representative.This role involves handling inbound calls from customers, resolving their inquiries and requests, and ensuring timely and appropriate handling of customer requests.We are looking...
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Help Desk Specialist
2 days ago
Bacolod City, Western Visayas, Philippines Greenoceanpm Full timeAbout the Role:The Customer Service/Help Desk Support will play a vital role in providing exceptional support to our customers. This position requires a combination of technical knowledge, excellent communication skills, and a passion for delivering outstanding customer experiences.
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Technical Help Desk Specialist
1 day ago
Bacolod City, Western Visayas, Philippines Neksjob Philippines Full timeNeksjob Philippines is seeking a skilled Technical Help Desk Specialist to join our team. As a Technical Help Desk Specialist, you will be responsible for providing technical support to our customers, resolving their issues efficiently, and ensuring their satisfaction with our products and services.Key Responsibilities:Providing technical support to...
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Technology Help Desk Associate
2 days ago
Cebu City, Central Visayas, Philippines QBE Insurance Group Full timeTechnology Help Desk AssociateApply locations: Cebu, PhilippinesTime Type: Full timePosted on: Posted 2 Days AgoJob Requisition ID: 330732Primary DetailsThe purpose of this role is to deliver exceptional customer service and technical support to both internal and external users globally through various communication channels. This includes handling IT...
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Help Desk Specialist
1 day ago
Bacolod City, Western Visayas, Philippines Neksjob Philippines Full timeThe Help Desk Specialist at Neksjob Philippines will play a critical role in supporting our customers by responding to their inquiries and resolving any issues that may arise. This is an excellent opportunity for someone who enjoys working with people and has strong problem-solving skills.Key Responsibilities:Respond to customer inquiries via phone, email,...
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Help Desk Associate
9 hours ago
Iloilo City, Western Visayas, Philippines ADDFORCE Human Resource Solutions INC Full timeAbout the Job">">We are seeking an experienced Contact Center Agent to join our team at ADDFORCE Human Resource Solutions INC. The ideal candidate should have excellent communication and interpersonal skills, with the ability to work in a fast-paced environment. As a Contact Center Agent, you will be responsible for handling customer inquiries and resolving...
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Help Desk Professional
2 days ago
Bacolod City, Western Visayas, Philippines Ubiquity Full timeAs an Help Desk Professional at Ubiquity, you will be responsible for delivering exceptional service to our customers.Key Responsibilities:Problem Resolution: Troubleshoot issues and provide effective resolutions by leveraging company knowledge and tools.Customer Engagement: Show genuine care and empathy in addressing customer needs and concerns.Process...
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Help Desk Team Lead
5 days ago
Cebu City, Central Visayas, Philippines Vervent Full timeInformation Technology Help Desk ManagerVervent Sibulan, Central Visayas, PhilippinesWe are looking for a highly motivated and experienced Information Technology Help Desk Manager to join our team at Vervent. As a Help Desk Manager, you will be responsible for managing and overseeing all areas of Vervent's help desk, including tickets, staff development,...
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Help Desk Technician
7 days ago
Cebu City, Central Visayas, Philippines CallTek Full timeCallTek is seeking a highly skilled Help Desk Technician to join our team. This individual will be responsible for handling inbound calls from hotel guests, staff, and technicians regarding internet connectivity issues.The successful candidate will have at least 2 years of college-level education and a neutral English accent. They will also be willing to...
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Help Desk Specialist
13 hours ago
Cebu City, Central Visayas, Philippines Neksjob Full timeAbout Our CompanyNeksjob is a leading provider of customer service solutions, committed to delivering exceptional results and exceeding customer expectations.Job SummaryWe are seeking a highly motivated and experienced Help Desk Specialist to join our team. As a Help Desk Specialist, you will be responsible for providing technical support to customers via...
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Help Desk Specialist
13 hours ago
Cebu City, Central Visayas, Philippines Neksjob Corporation Full timeAbout the JobWe are looking for a Help Desk Specialist to provide exceptional customer service and support to our clients. As a Help Desk Specialist, you will be the first point of contact for customers who need assistance with our products or services.Responsibilities:Respond to customer inquiries in a prompt and professional manner.Troubleshoot common...
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IT Help Desk Professional
2 days ago
Cebu City, Central Visayas, Philippines QBE Insurance Group Full timeQualifications and ExperienceTo be successful in this role, you will need to have prior experience in an ITIL based environment and IT Help desk/Service Desk experience.Education: Tertiary Degree or equivalent combination of education and work experience.Preferred Qualifications: IT or engineering qualification.
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Help Desk Specialist
5 days ago
Cebu City, Central Visayas, Philippines the Philippine operation centre Full timeWe are seeking a highly skilled Help Desk Specialist to join our team at the Philippine Operations Center Global Solutions, Inc. As a Help Desk Specialist, you will be responsible for providing technical support to our customers via phone calls, emails, or chat sessions.Key ResponsibilitiesRespond to customer inquiries and resolve their issues in a timely...
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Help Desk Technician
5 days ago
Tacloban City, Eastern Visayas, Philippines EPX: EPERFORMAX CONTACT CENTERS Full timeJob OverviewWe are seeking a Help Desk Technician to join our team at EPX: EPERFORMAX CONTACT CENTERS.This role requires a strong technical background, excellent communication skills, and the ability to work under minimal supervision.As a Help Desk Technician, you will be responsible for resolving customer complaints, investigating technical issues, and...
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IT Help Desk Team Lead
1 week ago
Cebu City, Central Visayas, Philippines Drake International Philippines Full timeOne of Drake's top IT clients is looking for an IT Help Desk Team Lead who thrives on promoting process improvements, standardization, and effective communication while driving excellence in outsourced IT support operations.Responsibilities:Conduct direct observation and analysis of Level 1 Help Desk operations to document current workflows, troubleshooting...
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Information Technology Help Desk Manager
5 days ago
Cebu City, Central Visayas, Philippines Vervent Full timeInformation Technology Help Desk ManagerVervent Sibulan, Central Visayas, PhilippinesThis is a full-time, on-site role in Sibulan for an Information Technology Help Desk Manager at Vervent. The Help Desk Manager will be responsible for assisting the Director of IT Operations with managing and overseeing all areas of Vervent's help desk, including tickets,...
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Help Desk Technician
5 days ago
Cebu City, Central Visayas, Philippines Kinettix Full timeKinettix is seeking a highly motivated IT Service Desk Associate to join our team. As a key member of our IT support team, you will provide technical assistance to our clients, troubleshoot IT issues, and ensure smooth IT operations.ResponsibilitiesRespond to IT support requests via phone or ticketing systemDiagnose and resolve hardware, software, and...
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Help Desk Support
2 weeks ago
Cebu City, Central Visayas, Philippines DRM Outsourcing Company Full timeJob DescriptionThe Help Desk Support role will be responsible for handling inquiries, troubleshooting issues, and proposing systemimprovements from customers and all employees who utilize our core and business systems. We are seeking individualswho can contribute to improved system user satisfaction and ensure stable system operation.Specific...
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Help Desk Support Specialist
13 hours ago
Cebu City, Central Visayas, Philippines Neksjob Corporation Full timeWelcome to Neksjob Corporation, where we're dedicated to delivering exceptional customer experiences. We're currently seeking Help Desk Support Specialists to join our team.About Our CompanyNeksjob Corporation is a forward-thinking company that's passionate about making a difference in the lives of our customers. Our Help Desk Support Specialists play a...