Help Desk Specialist

7 days ago


Bacolod City, Western Visayas, Philippines Neksjob Philippines Full time

The Help Desk Specialist at Neksjob Philippines will play a critical role in supporting our customers by responding to their inquiries and resolving any issues that may arise. This is an excellent opportunity for someone who enjoys working with people and has strong problem-solving skills.

Key Responsibilities:
  • Respond to customer inquiries via phone, email, or chat
  • Resolve customer complaints and escalate issues as necessary
  • Provide product information and demonstrations as needed

To be successful in this role, you will need excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment.

Requirements:
  • High school diploma or equivalent required
  • At least 1 year of customer service experience preferred
  • Strong English communication skills required

We offer a comprehensive benefits package, including a competitive salary, health insurance, paid leaves, and career advancement opportunities.



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