Customer Service Excellence Specialist

7 days ago


Iloilo City, Western Visayas, Philippines Neksjob Full time
Overview

Neksjob seeks a Customer Service Excellence Specialist to join our team. As a key member, you will be responsible for delivering exceptional customer experiences through effective communication and issue resolution.

About the Role

This is a fantastic opportunity to advance your career in customer service, working with a dynamic organization that values employee growth and development. With a competitive salary and exciting performance bonuses, you'll have the chance to build a rewarding career in a supportive environment.

Job Description

The ideal candidate will possess excellent English communication skills, a strong ability to work independently, and at least 2 years of BPO experience. With a passion for delivering outstanding customer experiences, you will thrive in this role, ensuring seamless interactions with our valued customers.

Required Skills and Qualifications
  • High School graduate (old curriculum) or Senior High School graduate (new curriculum)
  • Good English communication and interaction skills
  • At least 2 years of BPO experience
  • Ability to work on site
Benefits

We offer a comprehensive benefits package, including:

  • Competitive Salary: PHP 25,000 - 45,000 per month
  • Exciting Performance Bonuses & Account-Specific Allowances
  • Career Advancement Opportunities
  • Promote Within the Company
  • Comprehensive Healthcare Benefits


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