Customer Service Expert with Excellent Communication Skills
1 month ago
At Neksjob Corporation, we are dedicated to delivering exceptional customer experiences. We believe that our customers are the heart of our business, and we strive to provide them with the highest level of service and support.
Job Summary
We are seeking a highly skilled Customer Service Specialist to join our team. As a key member of our customer-facing team, you will be responsible for responding to customer inquiries, resolving issues, and providing timely and accurate solutions.
Key Responsibilities
- Respond to incoming calls from customers in a professional and courteous manner.
- Answer questions and provide information about our products and services.
- Troubleshoot problems and resolve customer complaints in a timely and efficient manner.
- Document all customer interactions and update records as necessary.
Requirements
To be successful in this role, you will need:
- A high school diploma or equivalent (HS grad) / Senior High School Diploma (SHS grad).
- Excellent English communication and interaction skills.
- At least 1 year of BPO experience.
- A willingness to work on-site.
- 6-12 months of customer service representative/call center experience.
What We Offer
We offer a competitive salary and benefits package that includes:
- Competitive Salary: $15,000 - $18,000 per annum.
- Exciting Performance Bonuses & Account Specific Allowances.
- Career Advancement Opportunities.
- Promote Within the Company.
- Comprehensive Healthcare Benefits.
Why Choose Us?
Neksjob Corporation is a dynamic and innovative company that offers a unique opportunity for career growth and development. Our team is passionate about delivering exceptional customer experiences, and we believe that our employees are the key to our success.
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