Customer Service Representative with Excellent Communication Skills
1 month ago
We are looking for a highly skilled Customer Service Representative to join our team at Neksjob in Iloilo. With a competitive salary of up to 21,000 monthly, this role offers exciting opportunities for career advancement and growth.
Duties and Responsibilities:
- Respond to incoming calls from customers, addressing their queries and concerns with professionalism and courtesy.
- Troubleshoot problems and provide solutions in a timely and effective manner.
- Communicate product information and handle customer complaints in a respectful and empathetic way.
Qualifications:
- Holds a high school diploma or its equivalent (old curriculum) or a senior high school diploma (new curriculum).
- Possesses excellent English communication and interaction skills, enabling seamless communication with clients.
- Has at least one year of experience in the BPO industry, preferably in a customer service role.
- Is willing to work on-site and able to commit to a regular schedule.
Benefits:
- Competitive salary with opportunities for performance-based bonuses and account-specific allowances.
- Career advancement opportunities within the company, promoting professional growth and development.
- A comprehensive healthcare benefits package, ensuring employees' well-being and job security.
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