Customer Service Specialist
1 month ago
Job Summary
At Work Services, we are seeking a highly skilled Customer Service Specialist to join our team in a non-voice role. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences through non-voice interactions with clients.
Key Responsibilities
- Provide timely and effective customer support via phone, email, and chat
- Ensure customer satisfaction by resolving issues efficiently and professionally
- Develop and maintain a deep understanding of our products and services to provide accurate information to customers
- Work collaboratively with internal teams to resolve customer complaints and issues
- Continuously improve customer service processes and procedures to enhance the overall customer experience
Requirements
- At least College / Associates Graduate
- At least 3 Months Costumer Facing Experience
- Customer Service Representatives and Customer Support skills
- Customer Satisfaction and Customer Service skills
- Customer Experience enhancement skills
- Strong communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Attention to detail and problem-solving abilities
What We Offer
- Competitive salary up to 23k
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
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