Customer Service Expert

4 weeks ago


TAYTAY, Philippines INNOVATE STRATEGIC RESOURCE MKTG, INC. Full time

As a valued member of our team at INNOVATE STRATEGIC RESOURCE MKTG, INC., you will play a crucial role in providing exceptional customer service. Your primary responsibility will be to assist customers through various communication channels such as chat, email, text, and occasional outbound calls.

Job Description

This is an exciting opportunity for individuals who are passionate about delivering top-notch customer experiences. You will work closely with our team to resolve complex issues efficiently, utilizing your problem-solving skills and emotional intelligence to maintain a high level of customer satisfaction.

You will be expected to adhere strictly to our company's Standard Operating Procedures (SOPs), ensuring that all interactions are professional, courteous, and respectful. This role requires strong communication skills, both written and verbal, as well as the ability to work effectively under pressure.

Requirements
  • Exceptional problem-solving skills
  • High emotional intelligence
  • Ability to work efficiently under pressure
Compensation and Benefits

We offer a competitive salary range between $45,000 - $60,000 per year, depending on experience, along with a comprehensive benefits package including medical, dental, and vision insurance, 401(k) matching, and paid time off.

At INNOVATE STRATEGIC RESOURCE MKTG, INC., we believe in investing in our employees' growth and well-being. If you are a motivated and customer-focused individual looking to make a meaningful impact, we encourage you to apply for this exciting opportunity.



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