Customer Service Team Member

2 weeks ago


taytay, Philippines Work Services Full time

We are looking for a skilled and dedicated Customer Service Team Member to join our team at Work Services. This role offers a unique opportunity to work in a fast-paced environment, providing excellent customer service to clients while also having opportunities for career growth and development.

About the Role

The successful candidate will be responsible for handling customer inquiries, resolving issues, and providing support to clients. They will also have the opportunity to work with various teams to improve customer experience and implement new processes.

Key Responsibilities
  • Handle customer inquiries via phone, email, or chat
  • Resolve customer complaints and issues in a timely and professional manner
  • Work collaboratively with other teams to improve customer experience
  • Develop and implement process improvements to enhance customer satisfaction
Requirements

To be considered for this role, you should have:

  • A minimum of 1 year of customer service experience in a call center or similar environment
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and meet performance metrics
  • High school diploma or equivalent required; Bachelor's degree preferred
Benefits

We offer a competitive salary package that includes:

  • An estimated salary of $18,000 - $26,000 per year
  • Ongoing training and development opportunities
  • Paid health insurance
  • Night differential pay
  • Incentives for meeting performance targets

As a valued member of our team, you will have access to ongoing training and development opportunities to help you grow your career with us. We also offer a comprehensive benefits package, including paid health insurance and night differential pay.



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