Valeros Business Company Customer Experience Specialist
2 weeks ago
Hiring Overview:
At Valeros Business Company, we are seeking a highly skilled Customer Experience Specialist to join our team. As a Customer Experience Specialist, you will be responsible for providing exceptional customer service and support to our clients.
Job Summary:
We are looking for a motivated and results-driven individual who is passionate about delivering excellent customer experiences. If you have a strong background in the Customer Experience (CX) industry and possess excellent communication, problem-solving, and multitasking skills, we encourage you to apply.
Key Responsibilities:
- Provide outstanding customer service and support via various channels, including phone, email, and chat.
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Collaborate with cross-functional teams to identify and implement process improvements.
- Develop and maintain relationships with customers to ensure high levels of satisfaction.
Requirements:
- At least 6 months of experience in the Customer Experience (CX) industry.
- Strong English communication skills.
- Excellent customer service, problem-solving, and multitasking skills.
- Superb computer skills.
- Willingness to work on a shifting schedule.
What We Offer:
- A competitive salary range of $35,000 - $45,000 per annum.
- A dynamic and supportive work environment.
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