Valeros Business Company Customer Experience Specialist

2 weeks ago


TAYTAY, Philippines Valeros Business Company Full time
Customer Service Representative-Eastwood Site Job Description

Hiring Overview:

At Valeros Business Company, we are seeking a highly skilled Customer Experience Specialist to join our team. As a Customer Experience Specialist, you will be responsible for providing exceptional customer service and support to our clients.

Job Summary:

We are looking for a motivated and results-driven individual who is passionate about delivering excellent customer experiences. If you have a strong background in the Customer Experience (CX) industry and possess excellent communication, problem-solving, and multitasking skills, we encourage you to apply.

Key Responsibilities:

  • Provide outstanding customer service and support via various channels, including phone, email, and chat.
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Collaborate with cross-functional teams to identify and implement process improvements.
  • Develop and maintain relationships with customers to ensure high levels of satisfaction.

Requirements:

  • At least 6 months of experience in the Customer Experience (CX) industry.
  • Strong English communication skills.
  • Excellent customer service, problem-solving, and multitasking skills.
  • Superb computer skills.
  • Willingness to work on a shifting schedule.

What We Offer:

  • A competitive salary range of $35,000 - $45,000 per annum.
  • A dynamic and supportive work environment.


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