Customer Service Representative Dayshift

2 weeks ago


taytay, Philippines Valeros Business Company Full time
About Valeros Business Company

We are a leading provider of call center services, committed to delivering exceptional customer experiences.

Job Overview

This is a full-time on-site role for a Call Center Agent - Dayshift at our Quezon City location. The successful candidate will be responsible for handling customer inquiries, resolving issues, and providing outstanding customer service.

Salary and Benefits

We offer a competitive salary range of up to 22k for dayshift positions and up to 30k for shift assignments. Additionally, we provide 2-way free Grab rides and a dynamic work environment.

Key Responsibilities
  1. Handle customer inquiries and resolve issues in a timely and professional manner.
  2. Provide exceptional customer service through effective communication and problem-solving skills.
  3. Work collaboratively with the team to achieve sales targets and improve customer satisfaction levels.
Required Skills and Qualifications
  • At least 6 months of call center experience.
  • Customer service representatives and customer support skills.
  • Interpersonal skills for effective communication.
  • Computer literacy to navigate systems efficiently.
  • Experience in managing customer satisfaction levels.
  • Ability to work well in a team environment.
Location and Work Environment

This role is based at Up Technohub in Quezon City, with opportunities for career growth and development within our company.


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