Dedicated Customer Engagement Specialist
4 weeks ago
We are seeking a highly motivated and detail-oriented Dedicated Customer Engagement Specialist to join our team at Work Services.
As a Dedicated Customer Engagement Specialist, you will be responsible for delivering exceptional customer support through non-voice interactions. Your primary goal will be to ensure customer satisfaction and enhance the overall customer experience.
About the RoleThis is a fantastic opportunity for individuals who enjoy working in a fast-paced environment and possess strong communication and interpersonal skills. As a Dedicated Customer Engagement Specialist, you will work closely with clients to resolve their queries and provide solutions that meet their needs.
The ideal candidate will have at least 3 months of customer-facing experience and possess excellent customer service skills. Fluency in multiple languages is advantageous, but not required.
Key Responsibilities:- Provide exceptional customer support through non-voice interactions
- Ensure customer satisfaction and enhance the overall customer experience
- Work closely with clients to resolve their queries and provide solutions
- Maintain accurate records of customer interactions
- At least College / Associates Graduate
- At least 3 Months Costumer Facing Experience
- Customer Service Representatives and Customer Support skills
- Customer Satisfaction and Customer Service skills
- Customer Experience enhancement skills
- Strong communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Attention to detail and problem-solving abilities
We offer a competitive salary of up to $23,000 per annum and a dynamic work environment that encourages growth and development. If you are a motivated and results-driven individual looking for a challenging role, please submit your application today
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