Dedicated Customer Engagement Specialist

4 weeks ago


Taytay, Philippines Work Services Full time

We are seeking a highly motivated and detail-oriented Dedicated Customer Engagement Specialist to join our team at Work Services.

As a Dedicated Customer Engagement Specialist, you will be responsible for delivering exceptional customer support through non-voice interactions. Your primary goal will be to ensure customer satisfaction and enhance the overall customer experience.

About the Role

This is a fantastic opportunity for individuals who enjoy working in a fast-paced environment and possess strong communication and interpersonal skills. As a Dedicated Customer Engagement Specialist, you will work closely with clients to resolve their queries and provide solutions that meet their needs.

The ideal candidate will have at least 3 months of customer-facing experience and possess excellent customer service skills. Fluency in multiple languages is advantageous, but not required.

Key Responsibilities:
  • Provide exceptional customer support through non-voice interactions
  • Ensure customer satisfaction and enhance the overall customer experience
  • Work closely with clients to resolve their queries and provide solutions
  • Maintain accurate records of customer interactions
Requirements:
  • At least College / Associates Graduate
  • At least 3 Months Costumer Facing Experience
  • Customer Service Representatives and Customer Support skills
  • Customer Satisfaction and Customer Service skills
  • Customer Experience enhancement skills
  • Strong communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Attention to detail and problem-solving abilities

We offer a competitive salary of up to $23,000 per annum and a dynamic work environment that encourages growth and development. If you are a motivated and results-driven individual looking for a challenging role, please submit your application today



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