Customer Experience Specialist

4 weeks ago


Taytay, Philippines Valeros Business Company Full time

We are looking for a skilled Customer Experience Specialist to join our team at Valeros Business Company. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and ensuring that our clients receive the highest level of service.

This is a permanent position with a salary range of up to Php 23,000.00 per month.

About the Role

The Customer Experience Specialist will be responsible for:

  • Providing excellent customer service and support to clients through various communication channels
  • Resolving customer complaints and issues in a timely and professional manner
  • Collaborating with internal teams to ensure seamless delivery of customer experience

To be successful in this role, you will need to have:

  • A college degree with or without a background in Customer Experience (CX) industry
  • At least six (6) months of experience in Customer Experience (CX) industry
  • Excellent English communication skills
  • Excellent customer service, problem-solving, and multitasking skills
  • Superb computer skills
  • A willingness to work on shifting schedules

We offer a competitive salary package, including a monthly salary of up to Php 23,000.00 and opportunities for growth and development within the company.



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