Customer Experience Specialist
2 weeks ago
At Valeros Business Company, we are looking for a Customer Experience Specialist to join our team. This is a permanent position with a competitive salary of up to Php23,000.00 per month.
About the RoleWe are seeking an experienced professional who can provide exceptional customer service and support to our clients. The ideal candidate will have at least six (6) months of background in the Customer Experience (CX) industry, excellent communication skills, and the ability to work well under pressure.
The successful candidate will be responsible for handling customer inquiries, resolving issues, and providing solutions that meet their needs. They will also be required to work on shifting schedules, ensuring that they are available to support customers during peak hours.
Key Responsibilities- Handle customer inquiries and resolve issues in a timely and professional manner
- Provide exceptional customer service and support to ensure high levels of customer satisfaction
- Work collaboratively with internal teams to resolve complex issues and implement process improvements
- Develop and maintain knowledge of products and services to provide accurate information to customers
We offer a dynamic and supportive work environment, opportunities for career growth and development, and a competitive salary package.
Requirements- At least six (6) months of background in the Customer Experience (CX) industry
- Excellent English communication skills
- Excellent customer service, problem-solving, and multitasking skills
- Superb computer skills
- Ability to work on shifting schedules
We look forward to hearing from you if you are a motivated and experienced professional who is passionate about delivering exceptional customer experiences.
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